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March 2024 by Lucy Connelly
Inside Kroger, they wouldn’t give me my birthday drink despite making an account right in front of them and showing my ID! Very bummed…the new girl was nice, the manager didn’t even try to help :/
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February 2024 by Nancy “Lady Woodwind” Saenz
Twice I have been here and the coffee has been cold, both times the tables are always dirty and has not been swept in a while I see . Just poor .
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January 2024 by Kim Martinez
I’ve tried to give this one 2 different tries and both it was the same. Coffee is not even hot the flavor tastes like water with milk. Idk if the training on how to make the drinks needs to be done again, but the coffee is not it. The barista is friendly and definitely friendly but I wasted 6 dollars and coffee was gross WOULD NOT RECOMMEND if you want to enjoy your coffee… I gave it the rating cause coffee was bad not the service .
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December 2023 by Greg Bennett
awesome cold brew & nitro cold
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December 2023 by M. Yasin
I've gone here around 10-12 times in the last 18 months. At first everything was great, no issues at all. The last few times there's been a new woman working the store, and every single time she has an excuse as to why she can't make my coffee. "The machine is down", "the espresso machine is being cleaned" etc. Before her, zero issues. Now, for some reason they can't get their equipment right for their 7-8 am customers. It's pretty ridiculous. Don't waste your time here.
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November 2023 by Eva Duncan
Been sipping at SB for years now Awesome❣️❤️??
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November 2023 by Kid Goku
Luis the barista was VERY nice and patient. Prepared our coffees to perfection. I have had this coffee plenty of times but never this good. Great experience and I'd definitely come back.
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September 2023 by Marlen Benitez
Horrible horrible experience. Customer service by Anyla was just down right rude. We were asking for a drink and she said “go get it from the fridges over there” and “I don’t know what drink you want, I don’t drink coffee. “ She was also frustrated that she couldn’t be on her phone watching her Tik Tok videos or Facebook reels . Try to avoid this Starbucks if she’s there!
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August 2023 by 333 Tattoo Studio HTX
The most ignorant employees I’ve ever encountered at a Starbucks and I usually get coffee 3 times a day. Will definitely never come back to this one.
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August 2023 by Elisa Sanchez
Ordered ahead on the app, arrive and the barista says she can’t make my order because “she threw out the ingredients to make my drink” wish it was updated on the app before I ordered. She couldn’t offer me a replacement drink either.
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July 2023 by CC CC
Sad place with homeless and it was not like it was 10 yrs ago just super ghetto with the orders taking forever. They really don't
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April 2023 by tobria Layson
If I could rate a negative number I would. This is by far the worst and most ghetto starbucks I've ever encountered. I wish they would shut down because they are useless. I'm on the phone woth corporate right now
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March 2023 by Daniel Fiorillo (Danny)
Starbucks with great and friendly staff. Bring your dog for a treat and let the workers say hi!Recommended to order ahead, the line can get long
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February 2023 by Shervin Azizeddin
Order online for pickup, got there and no one was there , ask the other associate what’s going on and the answer was he is on break lol! I mean are you kidding, so you order online for quick pick up and go but you have to wait until the guy how doesn’t know who to make coffee come fro break and ask you what he need to put in your drink ??. Come on, at least do the training . I don’t even know why Starbucks is in this Kroger?
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February 2023 by Jennifer Reeves
The service here used to be amazing, but has dramatically gone down. Today I ordered an iced chai tea latte and the young man, Matthew, poured cold brew coffee and pumps of chai. I explained that was incorrect and asked for milk, he poured some out and added milk. I asked if it had coffee and he said yes, a latte means it has coffee in it. I said, no sir, latte means milk. He said he’d just give me my money back. Bare in mind I was pretty calm. He said he was new. I said that’s fine, I can be patient- an iced chai latte is simply chai and milk, a dirty chai latte has coffee or espresso added to it. He said he didn’t need anyone telling him how to make a drink and was very rude. I said, I would really like my drink so I could wait if he needed to look up how to make one. I know others in training have looked it up. I got a refund but the service and attitude was absolutely atrocious and unacceptable because I simply tried to explain how a drink was made.