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February 2024 by Brooklyn Hafen
Kellie is my favorite!! She’s fast, sweet and kind, remembers your name, knows the menu, gives AMAZING recommendations, and never backs down from a dietary restriction challenge or picky drinker. I came in NOT knowing coffee at all. I was getting mainly a drink for a friend and didn’t know a stitch about it because I didn’t drink it. I wanted something for myself but didn’t know what to get. I told her what type things the friend usually likes and she recommended a special tea, she then recommended a drink for me. Both were AMAZING and we left happy. We WILL be coming back, we have new favorite drinks thanks to Kellie, and that was an awesome experience with such a kind and professional person!!!
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February 2024 by Layla
This Starbucks consistently delivers excellent service! Justin’s management elevated this location tremendously, I’m a resident of this neighborhood and I look forward to starting my mornings here! Every single barista welcomes you in upon entry, they’re actually smiling & very attentive! I had a barista make me a drink I inquired about just so I can try it. I’ve worked in customer service for years, and that’s how you build relationships and make customers for life. Kudos to Justin & thanks for remembering my name and making me feel like a regular here!
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January 2024 by Larry St. Andrie
Love this
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January 2024 by jes chen
They’ve got to get a better system in place. They’re always putting the drive through and the mobile orders ahead of the enormous crowd of people who actually made the effort to walk into the place. What’s more insulting is that the mobile orders are just sitting there with no one claiming them while they continue to pump them out at the expense of the people waitingRead the room!
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December 2023 by Ray Losoya
Starbucks always operates like a well oiled machine.
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December 2023 by Jon Chase
I went to this location to meet a friend for a quick drink and catch up. It’s a hectic holiday season, and as usual, Starbucks is JUMPING. When we walked in, we were helped immediately and waited for our drinks. While waiting, I couldn’t help but notice Justin. Justin’s kindness and hard work are why we pay $5 for coffee. Justin greeted everyone who walked through the door while working, making eye contact with everyone and giving updates on orders while busy folks came in and out waiting on their order. Justin the teamwork was incredible. I was in such awe of Justin. Keep being great, Justin. You run a tight ship, and you are going places.
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December 2023 by Kevin Messer
The staff and atmosphere make this Starbucks a pleasant place to enjoy coffee and work, relax, or have a social gathering. Great attitudes from the staff, welcoming and positive. I still occasionally choose Starbucks for my coffee shop choice because of this location. Others certainly need to use this one as a nationwide example.
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December 2023 by Christopher Malmevik
This review is about the physical location and not Starbucks in general. The location makes sense in theory. There are a lot of houses surrounding the store, plus with Memorial Park nearby, it’s a great place to enjoy a nice beverage or snack. But the parking lot is way too small to handle a drive through that goes right in the middle of it. People that park and go in are frequently trapped until a nice person lets you out.I follow the adage of don’t complain about a problem without presenting a solution but the only one is to request patrons to walk if they can. It is an unfortunate situation so be aware if you’re new to the area.Parking: Walk more lol
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December 2023 by mjc543
The people who work here are nice, and it’s Starbucks so you know, consistency. But the drive-through at this location is all kinds of STUPID…1) The line often backs up around the building, preventing people who went inside from getting out of their parking spaces. FAIL.2) People can and do try to skip the line by coming in the south side from a small side street, because there’s no physical barrier to them doing so, resulting in the occasional honk fest. Extra FAIL.3) The menu is located a few feet *beyond* the microphone where you’re supposed to order, which means people sometimes pass it up by mistake and have to order from the window instead. Mega FAIL.4) The drive-through exit on the east side has a big drop-off onto Washington Ave, which is seriously harsh enough to make you spill your coffee. Super FAIL.IT’S SOOO DUMB. Like could we make it dumber?.. I dunno, I’ll share some new ideas when I think of them. Let’s try to get this place some drive-through Razzie awards or something! Argh.
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December 2023 by Nequa Godette
I ordered my regular, a venti caramel cold brew, but 50% of the cup was filled with foam and ice. I was very disappointed!
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October 2023 by Lo Yarborough
Went there to deliver ronnica some food. I love Starbucks coffee not just for the taste but for the most part, the service. She offered a free cup of coffee when I really could use one. Was going to buy one, yet this is why I like Starbucks. ?
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October 2023 by Barbara M.
I stopped by Starbucks today and this is the first time I have been disappointed with any of the beverages I have ordered. I ordered a Caramel Ribbon Crunch Frappuccino, and it was HORRIBLE. It tasted like old coffee, a pinch of caramel, 2 grains of crunch and runny whipped cream. I didn't notice it until I had walked out and headed back to my appointment or I would have went back and asked for a refund. Needless to say I will not be going back to this location again. If a manager reads this post they can surely give me a refund.
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September 2023 by Javier Perez
I got my order fast, was made perfectly, staff was all smiles, and it set the mood right for my morning.
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August 2023 by Amir J. Gill
Favorite starbucks in Houston. Amazing staff and service!
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July 2023 by José ART
Had ordered a Chocolate Mint Frappuccino w coconut milk, cinnamon powder and extra ingredients and sat in for a while. Next time they can keep their mouths shut because I am going again! Otherwise the drink was ok. I don't want to listen to their nonsense conversations about me and their lies because they do that all day. (June 30)
