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April 2024 by Steven Holder
If you are using this hotel for a layover or access to the airport don't!! Cost me $90 just to get to and from Terminal C.
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April 2024 by Jamarie Alvis
Management is absolutely horrible at this location!
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April 2024 by Tee B
They keep your deposit for 10 business days. Which is unacceptable. Don't make you aware. Say they have a sign. Don't take that long to return a deposit. Especially when you leave the room in good condition that you received it
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April 2024 by Rosalinda Krystal Cassandra (Slutty Prostitute Whore)
It was
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March 2024 by Mark D
Not good, needed a room for three adults and was placed in a room with one bed and a dirty couch. Needed towels and bedding for the third person. Room was old and dirty, the photo is the tattered light blocking curtain.
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March 2024 by LiYing Yang
Don’t stay here. If I could give it a zero star I would. We checked into the room and the status of the room is terrible. Several things were NOT working. When I called the front deck for help at about 4pm, he said everyone is gone and there is no service available. It’s not late yet and they have nobody servicing when hot water not working your hand soap is not pumping out. Apparently He is the only one there and he cannot leave the front desk. We had no hot water for shower and he said I don’t know what’s wrong and that’s it. No help. He was extremely rude and careless. When I said I need to talk to your manager , he said if you want to check out you can do that now! How unbelievable! Worst hotel stay ever. Would give zero star.
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March 2024 by Quakity 6969
I would NOT recommend this place. The only thing good about it is its close proximity to the airport. Lights in our room did not work, dead batteries in remote and front desk has no batteries. No ice machine and the building is dirty. Housekeeping is failing big time. Front desk is constantly on their phones watching inappropriate videos out loud. DO NOT STAY HERE. Gross.
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March 2024 by Paul Sylvest
I wouldn't hesitate to stay here again for a work trip. The rooms are comfortable with a small kitchen. The breakfast is more than adequate, and there's even a decent evening complimentary meal Monday thru Friday.
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March 2024 by D D
Shamieka the night audit, corey, the whole staff are completely unprofessional. They are very rude people. This hotel needs to be shut down.
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March 2024 by infoearth
it’s only a few minutes from the airport. rooms are very big and comfortable. beds and pillows are nice. kitchen area is small but perfect for your stay. spacious bathroom. breakfast buffet is great. fitness room is not big, but has everything you need. front counter staff will always help you. inexpensive.
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March 2024 by Kathryn Curtis
The room I had was not clean by any means. Every surface didn’t look wiped down. The bathroom door had a big hole from someone punching it in. The closet was missing doors. The tub was full of hair like someone had shaved and no one cleaned it. Even the carpet looked dirty and I didn’t want to take off my shoes. I was grossed out from the moment I walked in the room. I won’t be staying again.
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February 2024 by Charles Lonchiadis
I hado an reservation when I woke up this morning at this hotel I have had the res.for a couple of days now it was confirmed and I actually checked in the other night with a front desk worket and just because the front desk worker anna came to work withsome kind of problem towards white people because everything she did like belittling me and getting my res. cancelled for no reason alk of it appeared to be rascist towards me she made me feel like I did something wrong when I had not and then they threw me out they had no reason even their home office had said three reservation was good but they threw me out anyway and I did nothing wrongly will never stay at all staybridge again and If I were you I wouldnt stay there either cause they might not like the color of your skin and anna thats her name everybody might make up some reason to cancel your reservation too and throw you out while her and her friends sit around and laugh at you the whole thing was humiliating unfair and seriously bad business I would beg of you please find an safe non racist hotel to stay at and I promiseulas you staybridge is not that hotel please proceed to book with caution because you don't want to end up like me out on the cold scrambling to find an place to go its totally unfair and unjustified
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January 2024 by Google User
Truck was broken into and over 2,000 dollars in tools stolen, happened about 9 pm night before didn't find out till I went to Truck next morning. Ask why Noone let me know, said they didn't have tag number. Filled out registration which had all my information, then proceeded to tell me it's not their problem
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January 2024 by shailesh nagar
Decent hotel at a not so good location , but they have good breakfast buffet and good shuttle drop to IAH, the staff was friendly as
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January 2024 by Brandon Carter
Rooms were decent, aside from a door that would not close and a mattress with a deep worn out section. Do not trust their airport shuttle service. Waited for an hour with repeated promises that it was only 10-15 minutes away. After 1 hour they said it would take another 30-40 minutes. Scheduled a shuttle for the next morning only for it to fill up at another hotel and skip this one. Not worth the stress.
