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“I rented a unit 3 weeks ago and had an issue that was suppose to be taken care of when I arrived back in Houston. It was not and Max was a great help with making sure I get it resolved!! Normally I would be frustrated but his professionalism and calm voice made the experience great. Thank you again Max!”
“I had a great experience with Britany explaining everything to me. She has great customer service. Nothing compared to the bad experience I had with Public Storage. Thank you so much Britany.”
“This location has some TRULY amazing and kind people working there!! ANDREA made everything so easy, fun and fast! the gentleman was also such a sweetheart!! I’m telling you with them in the office all of your questions and concerns will be solved/answered! I hope you all have a phenomenal time there!! <3”
“My Five star is for the best customer service I have received in years. I called to update my CC information and other information as I am a fairly new to the facility. The conversation was , calm, not stressful, and not rushed . All my questions were answered. very appreciative in these days . At any rate , I would rate it a 10 . This outstanding service person name is “Eleanor””
“I came in today to get a unit and Moni was a ray of sunshine. Offered a friendly smile and gave excellent customer service throughout the process and even took the extra time to show me the facility and how to access my unit”
“The property manager Marivel Rojas was very helpful for me. She went over and beyond to find the best vehicle for me. I appreciate the help she gave me. I recommend people to come to this location for your moving necessities”
“Lisa is phenomenal! I enjoy coming to this location every week, and every interaction I’ve had with her has been pleasant. She always provides me with the information I need to make my job easier. Her customer service and professionalism are outstanding.”
“Gabriel was very helpful and gave top tier customer service. Was well informed on pricing and size selection. She needs a raise by far the best service I have had at any public storage location I have rented from before.”
“Marcelle and Carlos are wonderful people! They take care of the cars getting maintenance as if they are their own cars. They are attentive to customers and fair in their pricing. My mother and I have been going to them for 3+ years. I am glad that they are working on our vehicles.”
“Cannot say enough great things about Iverlyn the assistant manager. Thomas the manager was also on site and together they provided me with 10/10 service. Extremely knowledgeable and moved things along SO quickly while also being patient when I needed help with getting the app set up. What a wonderful experience, especially in comparison to others I have had with different storage unit companies. If you are in need of a storage unit, look no further and call and ask for Iverlyn and Thomas to help get you set up!”
“Brooke helped me find the perfect units for my needs and she took me on a tour of the property and discussed the features & benefits of the various spaces available. It was 100 degrees outside and she offered me an ice cold bottle of spring water while we walked the different units. She knows the property and always has a smile on her face. This is the second space I have rented from Your Storage Place because of Brooke’s amazing knowledge and service. Please thank her for me!”
“Running a growing fleet means my motor truck cargo insurance has to keep up as vehicles get added. They reviewed our current setup and found a few weak spots we needed to fix. Updating our commercial auto liability insurance gave me much more confidence moving forward.”
“Extra Storage is amazing, with everything that goes on with trying to get relocated, they are very understanding and have great customer service! Jennifer in the front office is definitely a Gem ?”
“Collin was kind, patient, and helped me find the perfect unit size for my needs. Collin’s excellent customer service made the entire move-in experience fast and stress-free. Thank you, Collin!”
“Great storage place! The process was quick and easy, the property feels secure, and the staff was very helpful and friendly. Everything was clean and well organized. I’m very happy with my experience and would definitely recommend this place to anyone looking for a reliable storage option.”
“The part was awesome and new and cheap
And Ms.keelia she helps us and very friendly and kind ?✌️.
And also front desk she is kind lady ??”
10AM - 7:30PM
10252 Almeda Genoa Rd Ste A, Houston
Truck Rentals
“Mrs Baelon was exceptional. So friendly, professional and informative! Great service and these are legit the most affordable rates in all of Houston! I definitely recommend!”
“The staff at this U-Haul location is outstanding and provided excellent customer service, and if I ever need a U-Haul in the future, I will get it from this location.”
“They are pretty good, easy to find. My daughter actually booked them. I would say they just need to make sure that lights work on their trailers and they have updated or universal equipment for today's model vehicles when having to attach a trailer to it. Pleasant employee.”
“Very awesome checkin and release process, the gentleman who took care of me was super professional and very calm and happy. The lock hatches on the trailer was rusted and it was difficult to open and close the door, proper change up and lubrication can make user experience much more smooth 🤷♂, overall a great pick up experience, thanks to the crew at Beltway South 👍👏”
“Rented a car at Budget and Keisha helped us. She provided great customer service. The car was clean and in excellent condition. Thank you Keisha, happy 4th of July.”
“All the employees are super helpful and friendly. Just be aware that their computer system does not always read the correct pick up mileage. Take a picture of the odometer when you rent the vehicle because both times I rented a truck from this location the computer has said the mileage was lower than the actual reading. This means that you will be getting charged for an extra 50 to 100 miles if you cannot prove that their reading was inaccurate.”
7AM - 7PM
11911 North Freeway, Houston
Truck Rentals
“Great customer service. Herman was very helpful and made the process really quick and easy for me. Herman has great customer service. Keep up the good work Herman.”
“Young man was very polite and very helpful I just want to say I've used you several times before and I'll continue to come and when anybody else ask me about a place or U-Haul place I'll send them to you Thank you”
“Very attentive to there customers, ask for Mrs. Eva she go far and beyond for every customers that come through the door. I know because I'm a repeat customer.”
“I’ve had a great experience renting a unit at this storage facility. The property always felt clean, secure, and well-maintained, and I never had to worry about break-ins or the safety of my belongings. The staff was consistently friendly, professional, and willing to help whenever I had questions or needed assistance.
The only reason I’m moving out is because of the recent price increases went from paying 24$ to 48 to now 78. I would have gladly continued storing my items here. Overall, it’s a great storage facility with excellent customer service, and I’d definitely recommend it to anyone looking for a safe and reliable place to store their belongings. Just be mindful of the price increases.”
“Beyond the great rental offers, it’s the people who stand out. When you’re treated with genuine kindness and warmth, loyalty comes naturally. You’ve earned my business.”
“Robert/Bob and team provided a fantastic first experience from start to finish! Clean truck, reliable equipment, reasonable pricing, great service. 100% recommend! Thanks!”
“She was very helpful and knowledgeable. Went above and beyond. She was super fast. No waiting! No hassle with the drivers license upload either. Plus she was face of the store. Go here. Best u haul in Texas!”
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“I’ve been here for numerous years. Patricia, the store manager is absolutely phenomenal! I just wanna share that if you are going through a hardship or a trouble time please do not be discouraged to reach out to Patricia. She will work with you and keep you on the right track. I highly recommend this location in her services. Extra space has been very good for having her represent them!”