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March 2024 by Mauricio Arce
I had to buy the full Ski Gear head to toe and everything in-between!! Nathalie was AMAZING!!! Knowledgeable, polite, fun, informative, and overall, EXCELLENT CUSTOMER SERVICE!!! I had a similar experience 2 years ago when I did the same for my wife!! Sun & Ski Sports at Memorial City Mall is an excellent place to buy everything outdoors and more!Thank you S&S Team!!
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February 2024 by Khalid Harami
Fantastic job in going through my ski lost.Fantastic job
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February 2024 by David B.
They sold me damaged products and then refused to take them back when I tried to return, blaming me for the damage. They just shrugged when I pointed out they were going against the return policy on their website, and the only solution they offered was for me to contact the manufacturer and leave them out of it. The store itself has some nice items but every time I've been in here it looks half empty with empty racks and limited size options.
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February 2024 by Aaron Miller
Jeff is awesome!
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February 2024 by Ro Potoski
Jeffrey M #5299 was absolutely amazing. We were gonna buy a Marlin 2 (Trek) at bike barn. We came here to shop around and were blown away. We previously bought bikes (expensive $2k dual suspension bikes) from the sun and ski off Westheimer. We had quit shopping at sun and ski because, after buying bikes there, the service was mean and terrible. Till we came to the memorial city mall location. Jeff has changed our impression of Sun and Ski and has reformed our faith in your stores. So we would NOW shop again at sun and ski. He cares about the customer. About bikes. About the customer experience. And it shows. We thus bought a Cannondale Habit HT3 yesterday. Plus about $1000 in accessories including a $700 bike rack. We bought here instead of Bike Barn. We wouldn't have bought any of this without the confidence Jeff gave us. He is a valuable asset to your store. Feel free to call me with any questions. I co-run a $100,000,000/year retail electricity provider based here in Houston - i too understand the value of a conscientious employee with strong work ethic. One that will instill long term loyalty with your more wealthy customers. You have one with Jeff. Best regards, Rob.
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February 2024 by Lina Donoso
Daniel was awesome!!! Thank you for being so helpful buying my new black on cloud sneakers!!!
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February 2024 by Judith M. Solivan
So kind. Daniel was so patient with me
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February 2024 by Khia Thompson
I was blown away by the wonderful customer service! I came in today trying to find a swimsuit. After wandering around the store, feeling lost and not seeing many suits on display, an associate quickly noticed and offered to contact someone who could help me (I didn't get his name but I believe he was a bike associate with blonde hair and beard).Right away, two other associates (I believe their names were Nathalie and Margo) quickly brought me swimsuits to try. And, I had a new suit in no time!All of the associates were so patient, helpful, knowledgeable, and very proactive! I had such a great experience thanks to the staff! ?
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February 2024 by Erika Mejia
I had a great service and they have lost of options for running shoes
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February 2024 by Claudia Torres
Junior was really helpful today.
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February 2024 by Matilde Catarivas
J Junior Help, Me Incredible, tu Find My Sky Boots I’m So gratefull
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February 2024 by Cora Mowrer
Nathalie was beyond amazing!!! She got me in the PERFECT boot. She listened to me and the boots that met what I needed. Comfort! Will keep coming back to S&S. Always amazing service.
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January 2024 by Teresa Williams
Joseph was incredible! Huge helper!
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January 2024 by Margaret Ramirez
Derrreck was amazing helping me out. I felt like I had my own personal shopper. Thank you
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January 2024 by txsilverback
Super helpful I was shopping for obscure items!
