T-Mobile at Sam's Club

T-Mobile, Cell Phone Stores
Hours: Based on the reviews, this T-Mobile at Sam's Club location has a phenomenal new team. Customers had a really good experience, with staff going above and beyond to help. The team took the time to listen and explain plan rates and options clearly, without rushing or pressuring anyone into buying things. Staff like Manny, Lucero, Alex, and Saad were described as friendly, knowledgeable, professional, and patient. They helped with weekly promotions and getting a great monthly price that fit budgets, even helping with Sam’s Cash. The team worked well together and seemed genuinely happy and helpful. Manny, the in-store manager, made transitions from other carriers easily and seamless. He went over all the information and pricing, and later gladly activated phones, transferred data, and installed screen protectors. The store was also clean and organized. Overall, customers felt the team genuinely cared about helping, not just making a sale, and they would definitely come back and recommend this location for straightforward, honest service.

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1. Houston, Texas