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February 2024 by stephanie Steinarsson
Robert always provides me with such excellent service! He is the absolute best! Always kind & helpful & attentive! I always come back for Robert!I always leave feeling taken care of!I have returned to the location several times due to such excellent service and plan on returning in the future for any other products I will be needing! :)All of the employees are always so kind and welcoming when I enter the store!Very lovely staff all around!!!
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January 2024 by Owen Trowbridge
Great staff
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December 2023 by Karen Garcia
I switched over from AT&T, and I love how helpful and understanding the staff is. Johnny helped me out today and he was so sweet, he even helped me get set up with home internet for my mom. He was so patient and helpful. Dee also helped me out the other day and I love her! I love this specific store/location, they are amazing!
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November 2023 by Sami Mayhew
Robert & John were both super helpful in assisting my partner & I with getting new phones and wifi, got us the whole package for a reasonable price with that financing! I never would have been able to figure that out on my own, so it was awesome that the guys there were well-versed and happy to help. Thanks again and sorry for the super late review guys?
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November 2023 by Phil Yeh
Walked in store on early Saturday morning, Johnny took less than 10 minutes to resolve my wife's S22+ problems that drove her crazy. How fortunate to have such knowledgeable staff with a consistently polite and courteous attitude. Johnny, you made our day and thank you so much.
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November 2023 by Lalitha Sunder
5 men all standing around in black shirts, shooting the breeze. Not one competent soul! Was there 70 minutes to upgrade my fully paid phone and left without it because of “ technical glitches’. Not a soul walked in while I was there. 5 people getting paid to do Nothing and do it poorly. Switching to Verizon. Doubt it’s better but cannot possibly be worse.
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November 2023 by Raj Pagarani
Johnny is extremely helpful in outlining what the best plans, options, accessories and devices. We have a T-Mobile business account and Johnny exceeded our expectations in recommending what is right for our business.
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November 2023 by Lavanya Sunder
Horrendous management of this store. The manager is rude and incompetent, “William” was also horrible and incredible rude - “matching” our energy and getting in our face. Fernando is the only person that is ok in the store.
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November 2023 by Claire Bear
even tho the staff didnt solve the issue that i was having, he was patient and guided me to the right way. the store was clean. easy parking.
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October 2023 by Sabrina Saley
Great service from John, Robert, and darriell. They stayed late to help me get my new phone and helped trouble shoot all the issues that occurred. Great team of people!
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September 2023 by Felipe Martinez
Robert was amazingly helpful he went above and beyond trying to help us with very long issue with tmobile. Robert spent at least one hour and a half trying to help us over the phone with customer care and put a lot of effort and showed knowledge, empathy and excellent customer service
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July 2023 by Patrick B.
Fernando & Johnny are the best ! They always take care of me in the fastest way I'll be back ASAP
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July 2023 by Ejaah E.
Had a great experience I came in a few minutes after they opened I was greeted by Johnny who immediately offered to help me with my glitching phone, in less than 30min I was out of there with a new iPhone that was completely set up and offered great deals that helped with the bills. If you head to this location definitely look up Johnny !!!
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July 2023 by Kosha Press
I had an online store pickup to pick up a new phone as I’m a new T-mobile customer. Before I even came in the store Johnny had called to let me know my order was ready. When I got in the store everyone greeted me! Johnny and John came over to assist me. They were very polite, and helped make the switch to T-mobile very easy! This is my local store so I am grateful they are there. Johnny great job in training John. Also, thank you both for the amazing customer service! Johnny, you will soon be running your own store with all of your knowledge , professionalism, and amazing customer service/interaction skills! FELLAS THANK YOU BOTH SO MUCH-Kosha-
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May 2023 by Briley Mitchell
Wow thank you so much William for literally saving my day!! I tragically lost my phone yesterday morning. Freaking out and about to go out of the country within 35 minutes at T-Mobile William had me a new phone with the same number and helped me set me it up, which made it so much easier for me! I so appreciate the fantastic customer service in a very very stress-full day. Oh also, T-mobile had a deal, which i was not aware of, to get a free apple watch! William let me know and now I have a new apple watch which I love!! :D
