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November 2023 by Alejandro Marquez
TMobile Pixel 6 Pro has connection problems. 5G is a joke never works and drains the battery. You are better off in LTE. I Have 3 other devices and 5G does not work most of the time.
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November 2023 by Areeba Rizvi
What an amazing service from Johnathan!! He was so patient with my questions and helped us get the upgrades that we needed with our plans. I highly recommend him for all your phone needs.
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October 2023 by Eyan Griffin
Went in the store with a mindset to get a specific plan and specific phones for my wife and i. Bryan really worked with us and we were able to get exactly what we needed, wanted and more. He really stepped up to the plate and knocked the ball out the park.
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August 2023 by QD
I came to this location to transfer my sister's phones from another carrier to T-Mobile. Johnathan patiently assisted with the setup and ensured both phones were functioning properly. He was very friendly, helpful, knowledgeable, and patient throughout the process. I highly recommended him.
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August 2023 by Woody Dude
Great , big guy knew how to fix phone ? came here cuz girl on 249 gave me the run around , need T-Mobile phone to work with T-Mobile sim. , don’t fall for that ✌?
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July 2023 by Susana Avalos
Bought 3 watches for my kids... It was a bummer they couldn't be set up due to some technical difficulties but anijsha and hajin( probably spelled their names incorrectly ma- bad) were super patient and tried everything in their power to make it work. Keep up the great work guys.Ended up having to call CS still waiting....
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June 2023 by Gabrielle M.
The lady told me I couldn't set up a payment arrangement without paying $250, which I knew was not true. I went home and set one up without paying the made up $250 amount she quoted me.
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June 2023 by Sophia Raikhraj
Jonathan is the best!!! Best customer service and he’s super helpful and quick. Plus he’s also funny. Thanks Jonathan
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June 2023 by Rodney Chappel
Awesome reps at this store. I went yesterday and the young lady that helped me went above and beyond to get me satisfied and I'm very grateful..
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May 2023 by Randy Long
This team was amazing. The person Linda running the store was amazing making sure everyone in the store was taken care of while checking people in and helping her customers. She made sure there was such positive energy in the store and there was. She made sure everyone got taken care of. Her team and her were so amazing. Thank you for my upgrade. I love my new phone.
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May 2023 by Heather S
I got to the store close to closing to find a full house. They were really busy! Colton was so helpful and had such a positive attitude. My issue was unusual and he went above and beyond to find a solution. Even if he had not been able to rectify my issue, I would still have appreciated his efforts. Thank you, Colton!
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May 2023 by SojaSoju
Visited this T-Mobile after my mother dropped her phone in the pool. We were hoping to recover the phone, or at least some data, but we were rudely met by the female hispanic employee Malinda. She did not even introduce herself and was listening to music on her airpods while texting when we were trying to explain our issue. The employee did not even look at the phone before bluntly saying it was dead. She just tried to usher us into buying a new phone and did not even try remediating the situation. When we asked about the SIM card, she just answered our with a blunt 'no,' and did not explain the data saving process in newer phones. Malinda could care less about her job and our concerns and she was only interested in her own phone . Luckily the manager later opened up the phone and attended to us, but Malinda ruined our T-mobile experiencing and we will not be returning to this location.
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May 2023 by Gregory Semmens
Excellent service by Truc Mejano with filing a claim for damaged iphone 6. Insurance covered replacement with Iphone 10. Truc was wonderful and even helped set up new phone.
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May 2023 by Melanie Morris
Excellent customer service, they helped me get my new phone set up with zero issues. Will definitely visit this location again.
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April 2023 by keven Artiga
Bad service, they treat you as if you were to blame for their problems, they need more kindness for customers.
