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February 2024 by Nina Richards
Exelente costumers services
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January 2024 by Barney Smith
Okay thanks for the heads up
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December 2023 by jordan connealy
I had a great experience here and awesome customer service with Madison Martinez. I had a lot of questions and she made sure that after answering my questions, I understood what she was saying. She was patient with me and very helpful. 10/10 recommend asking for Madison if you ever find yourself at this T-Mobil!
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December 2023 by Denise Barragan
Love this store! Hasn’t disappointed! Always stocked up! And I’m an old school, I prefer to deal with the same person and I always go to Madison! Always in great spirits ready to assist, very knowledgeable! I highly recommend! Go pay her a visit!
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December 2023 by Irene Aguirre
Love this store!! Madison is my girl to go to. She treats me like more than just a number! I appreciate all of her help! Thank you T-mobile for people like Madison!
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December 2023 by Raymond Martinez
Madison Martinez did an amazing job. And is fantastic at what she does. I will definitely go back yo her again!
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December 2023 by Eric Aguirre
Great experience! Madi was super helpful and understanding She explained everything very well and answered each and every question that I had. Good vibes!!!!?
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December 2023 by Brenda Aguirre
Maddison is always so helpful. Takes her time to explain everything and always recommends the newest products and services.
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December 2023 by Lilian Garcia
Great service with Kelly! Very informative over several questions I had regarding trade ins and change of plans!
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December 2023 by Darian
Matthew was a big help. He help out with things I didn’t even know in my phone. Thank you matthew
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December 2023 by Jassie Afolabi
DO NOT COME TO THIS STORE! This store is not owned by corporate, but rather privately. Therefore, they operate under conditions that aren't always honest. I was made aware of this by another T-mobile store in the Heights. My experience here was traumatizing. An employee expressed I needed to Cashapp them directly to qualify for a deal. Also, they made me a business account versus a customer account to meet their quota. By having a business account, I didn't qualify for free netflix, triple aaa, and apple tv as promised. A bill that was supposed to be $230 turned into a $300 bill due to dishonesty and greed. Luckily, i called Tmobile customer service via phone and went to a corporately owed Tmobile location in the Heights and employees fixed my account. I want to emphasize this review is merely for this location, and not t-mobile as an entire entity. PLEASE DO NOT GO HERE! EMPLOYEES ARE FRAUDULENT! It's a scary world we live in and i feel so passionately about this that i wanted to share this!
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October 2023 by Servando Arriaga
Ask For Abraham he is a really cool guy to help you out.He helps you out with anything and everything.
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July 2023 by That Guy JV
Had such bad customer service. Abraham didn't care about helping me, but he did care when I wanted a new phone. Just wanted that commission sale. Please go to another location. Giving it 2 stars because other people were helpful.
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July 2023 by Phillip Flores
I called to ask if they had a particular phone, the staff member told me he didn't like to discuss inventory over the phone and asked me to come in, just so he could tell me they did not have the phone. Very rude staff and horrible customer serviceWasted my time and gas, when a simple "no" over the phone would have been fine
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March 2023 by Patsy Garay Silva
Horrible...I went in to purchase a charger and waited over 30 min!
