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March 2024 by Juan Villarreal
phone broke at work and I recently had lost my wallet so had no id and they were adamant on me not leaving the store with a phone because of that and seemed in interested in helping me because I was probably viewed as some sort of scammer tryna get a phone or something and grabbed someone else to assist me because they apparently just gave up on trying with me and I walked out … the next day I went to the T-Mobile store on 43rd and I walked out the phone the same day ?, made the process easy of verifying my self and actually was happy leaving the store unlike this one full of people who look like they didn’t wanna be there .
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March 2024 by Tracie Ann Howard Watkins
They couldn't help me with my problem however they were on the ball and at attention the moment we walked in the door.
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February 2024 by Ed Alexander
Great new telephone deals are available at this location.
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February 2024 by Armando Hdz
Very bad service they dont said the true they tell you will give phone free ther not,They give only half of information they lie about everything
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February 2024 by ballack.
Good attention from Hector, very friendly and knows how to explain things very well, 5 stars
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January 2024 by David Bermudez
The staff was knowledgeable and helpful.
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December 2023 by Holy Gremlin
Well, I went in for internet and left with both internet and a new membership with T-Mobile! The employees were kind and efficient in their service. David is an absolute champ and didn't have to do much to convince me to switch my service to T-Mobile. He was kind, patient, efficient, and all around a great person. Would recommend this store to anyone who is thinking of receiving any services from T-Mobile!
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October 2023 by Dwayne Jacobs
This location needs to get stuff going right. Oct 2, with 5 employees, my dad wanted to replace his phone. The young lady only wanted to talk about financing an expensive iPhone; he tells her repeatedly he has android. We left because she was very irritating with only taking about financing a new iPhone; so we left. We came back on Oct 3, only 2 employees and now he can wait over an hour just to check on changing his phone. This is not the first issue here, but unfortunately it's the closest.
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July 2023 by H Mayor
They never have T mobile promotional items. No matter how early you get there, they never have t mobile tuesday promotional items! This gas been going on for 3 years that I know of. I notice all the employees have the promotional items weeks after they said "they were out". The employees are keeping these items for themselves, T mobile needs to do something about this immediately.
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June 2023 by Theylovekrystal
Overall average and above customer service & satisfaction it's a promise the sales representative Mrs Virdinia & the manager Mr .Miguel were super nice & helpful and caring to our needs and concerns we had I would definitely recommend anyone to come this location ?
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September 2022 by Angela AC
Good customer service. Quick and nice response.
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September 2022 by Gohshuks //
Mario and Katia were able to help me in store and deliver excellent service. I was having a hard time upgrading my phone by calling. They were able to get me exactly what i wanted. Thank you so much
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September 2022 by Emil Blumenaus
I was in need of technical support and was helped ?ty especially the help that Tannia gave Recommend this store
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August 2022 by Allison C.
If you come in with a shattered screen protector they'll replace it for free!!'n that's so litty to me! Pull up
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August 2022 by Nairobis Mescia
Excellent service. Mario was helpful and very patient. Thank you!!!
