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March 2025 by Harley Winters
Love the small bank for my small business great customer service
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March 2025 by David Seiler
Worst mistake ever opening a checking and a savings account here. 9 day hold period on checks in first 30 days of opening an account. All checks , a handwritten check i can understand . But something prinyed from business like progressive insurance with pnc bank or a printed payroll check from bank of America but a 9 day hold ? Makes you wonder what they are doing with the money while you wait. Payroll check will clear just in time when direct deposit hits the next one. People that work here are nice, but the above practice is inexcusable in today's world of communication and networks.
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October 2024 by Matthew Salgado
I opened a high yield savings account with this bank which I actively used for almost a year and then out of nowhere they canceled it despite still offering that same savings account to the public.
They refuse to tell me why they won’t bank me anymore.
Obviously a discriminatory institution.
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June 2024 by Doug Barmore (eromrab)
I set up a high yield savings account with them... best interest rates I've seen on savings anywhere... and they called me a couple weeks later to ask how my experience was and said they'd follow up. Amazing customer service. You don't see that much these days.
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March 2024 by work S
My first time coming to Texas Capital and I'm just blown away by the banker Kemberly. From all the bankers I've had encountered, Kemberly was the most thorough, the most patient, and the most helpful banker I've ever met. Everyone else in there have been very kind and nice as well. I'm just happy to have Kemberly as the one who had helped me because when most people would've given up and just given a easy response to move on with their day, Kemberly stuck by and helped me get my issue resolved. I thanked her already but now again, THANK YOU KEMBERLY!
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March 2024 by Jordan Harding
Kimberly was awesome! We had a little issue, and she spent over an hour with us figuring it out and fixing it. Thank you
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November 2023 by J S.
texas capital bank has an online-only division called bask bank which advertises high interest-rate savings account. stay away from bask. with no explanation bask bank will start rejecting your attempts to transfer your money out. - it matters not whether you are initiating the transfer from bask bank, or if you are initiating from an external bank account. - even when you set up your external bank account to make test-micro-deposits, bask bank will ignore the micro-deposits and never display them in your transactions screen/page.- this is to restrict your options and foil your attempts. - bask bank in-app customer service will reply to your first few queries about why they cancelled/rejected your transfers by explaining: - "monthly transfers initiated with bask app is capped at 6 per month. - and that "transfers initiated from the receiving external account are not counted in the above limit.- months will go by and you will see bask continue to reject/decline your transfers at random. - then the bask app will reject all of your attempts to set up a transfer for any amount.- when you ask the app customer service, you will discover that they simply ignore you, and have stopped responding. - to them, you are small fry with a bit over $8k (for them to make high interest loans with). but to you, its all your savings. - is bask bank a money-hoarding scam? - set up your own account with them, see for yourself, and come back here after three months to tell me i'm wrong. thanks bask bank. @texascapital, maybe your sidekick online-bank could use a some talking to?
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October 2023 by Bridgette J.
Best Bank Ever! They care about their customers and they offer many Commercial and Small Business products and service. For Businesses that have Treasury Mgmt services I encourage you to reach out to a Representative that can help you save money!
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June 2023 by Rafaella
Excellent bank and staff! Always a great service.
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April 2023 by Nas
Excellent bank and staff! Always a great service.
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January 2023 by Angie Bonilla
I have bad experience ever 2hrs to cash a check. I’m very disappointed .
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December 2020 by Nat Shor
It is very difficult to find a bank. Circled twice. Entrance through the parking lot
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December 2018 by Koorosh Kanani
Very professional, polite, and fast.
