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November 2023 by Sam Godiva
I took my vehicle there for a small repair and they tried to charge me 4 hours labor and keep my vehicle in for days. After back and forth couple times i got tired of their lock of coordination and inability to repair my vehicle so I decided to take my vehicle to dealership. They were shock to hear what they were trying to charge me was double. Not sure if they are following Repair/Labor manuals or come up with whatever they want to charge. Repair was done within an hour by certified dealership. Definitely not going back there.!!!
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November 2023 by JJ MM
I was hoping that this would be an option for me, given the competitive prices compared to a dealer. I went for a simple oil change and they used the wrong type/spec of oil for my car. My car requires 0w-30 API-SP oil (per the manufacturer's recommendations) and they used 5w-30 API-SL. The SL rating is significantly lower than what is required for my engine, and now I need to drain and replace the oil myself. Be careful if you have a newer car and are planning an oil change - ask beforehand which type of oil they will use and make sure it matches your owner's manual.UPDATE: I will be happy to revise my rating if there is a misunderstanding. My invoice lists an oil part number of LM20365. Searching the manufacturer's website, the oil is described as Special Tec LL SAE 5W-30 with a rating of API-SL. This can be a problem if a warranty repair is ever necessary on the vehicle and I need to show proof that the engine was maintained with the proper oil. Certain warranty coverage may be denied if the incorrect oil was used.
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November 2023 by Steve Botsford
The team there is more than competitive work on my Tesla wich look great!
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September 2023 by Adi Sondhi
Not to knock on any other shop, but two other shops gave me the runaround today when I asked for my spacers to be installed. Tesla model three performance spacer install took these guys 45 minutes and they charge me a fair enough price where I will definitely come back to them in the future for my Tesla installs. Hope you guys can install that swivel screen on the model three and hardwire my radar for me in a couple weeks. :)
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July 2023 by Brian Crawford
Took my Tesla there to get an alignment. I was so pleased with the work, I got them to replace the upper control arms. After that I got them to give me a custom alignment. All the work done was perfect and for a lot less than Tesla. These guys are awesome!
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June 2023 by Brian C.
Took my Tesla there to get it aligned. These guys did an awesome job on it. I was so impressed, I went back and had them install upper control arms. That job was done extremely well. Then I went back to have them do custom alignment settings. That job was also done perfectly! I recommend these guys for any work you need done on your car.
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May 2023 by Mario Leal
About 3 years ago my engine blew out a gasket and oil got all over some wiring. The mechanic at the dealership replaced some of the wiring but missed one cable, recently that issue was discovered and talk about looking for a reputable automotive electric shop to repair it ( I didn't want to go back to the dealership because they take weeks ) . One electric shop wanted to replace the entire hardness which would have costed some BIG MONEY , another shop told me that all that had to be done is splice the wiring but that they were backed up with 10 cars already. Other shops didn't want to deal with the problem but , one of them referred me to Texas International Motors. Well, I spoke with Jose and explained in detail what needed to be done. The shop that actually discovered the problem basically did a band- aid job just to get me back on the road and explained to me that I needed to get the vehicle to an electric shop because that's not their specialty , anyway, I had pictures of the Mickey Mouse job they did and showed that to Jose as well. I brought the vehicle in the next morning and quite frankly they truly impressed me. Not only was the job done quickly but also very well within budget. As far as I am concerned, this shop truly rolled out the Red Carpet for me!!! Jose explained to me in detail what was done and quite frankly I am confident that they did an excellent job.
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May 2023 by Graylen Houston
Audi told me my repairs on my Audi A8 would be 10k. Texas Auto did them and some for less than 1/3rd the price.My car went right to the back and they were done within the time frame they quoted me.I'm sold. First time I've gone to a mechanic and not felt like they were trying to run me up.
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May 2023 by Cashlete5900
I’ve been using these guys for years and felt like they use to do good work but I recently have not been satisfied with their work or diagnoses. I brought my truck to them because it kept running hot. (All within 45 days)First time they said it was my thermostat (450$ +)second time they said it was my radiator (1200$ +) and the tow fees for every trip. 3rd time guy at the counter who answer phone was rude (always kinda in a mood like he doesn’t want to answer questions) but this time actually rude. Seem like they had a hard time trying to see why it was running hot and just told me anything saying it was my head gaskets maybe and it would cost me $4,000 + to get it sent to shop and corrected. I took my car to another shop for another opinion and the problem wasn’t my engine I was told in fact I had a perfectly running engine but the problem was my radiator fan and temp sensor which only cost about $300 total.I could’ve lost money and it still wouldn’t have fixed the issue so yea I won’t be using these guys again !!Services: Oil change
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May 2023 by J Jay
I bought a salvage Tesla that was sitting at another shop for 6 months. They could not fix it. I towed my car to Texas International motors on Friday afternoon and by Saturday they had it up and running. Im Sold!
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April 2023 by Melissa Morales
Thank you so much for all the hard work you guys do! Best service and absolutely the most trustworthy work ever! Thank you to cesar for fixing my truck and making it absolutely perfect again. He did such a great and clean job. I can see hes very proud and takes dedication in his work. Theres no other mechanic shop i will ever go again. Thank you to richard also for being so absolutely helpful in helping me find the correct tires and parts that i needed. ??♥️ Truly thankful for this crew! 100% customer satisfaction!Services: Wheel alignment
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March 2023 by Marlissa
Been servicing my vehicles here for years! Always great customer service. Thank you Texas International Motors!Services: Air & cabin filter replacement
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February 2023 by jinsung pae
This is best body shop ever!!!I do business and personal.All of my cars(Porsche, Audi, Tesla) take care from here.How professional, and kindness.I recommend all of my family and friends.I don’t write down review usually, but it’s worth spend time and money for this shop!!!
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February 2023 by Carolyn Cooling
Over the holidays, I took my Maserati in to have two shocks replaced. They did a good job on the shocks, took great care of my car, and had it ready in just a few days. Highly recommend.Service: Steering & suspension replacement
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November 2022 by Daulet Yeltokh
They don't care if u have old car or if they fell u look cheap. However I trust them but What they say wait when u want some updates they will tell u wait. After 2 days I got my Diagnosis but the guy was so rude (Luis). I was okay to fix but the guy dosen't care about customer service. Even he was blaming for something. However I was happy to leave. Also price was overpriced. Exact same issue repair show was doing twice cheaper. Good luck with your business. I hope they will do better customer service in future. For now don't experience my situation.
