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February 2024 by Kashundra Anderson
These cashiers are ridiculous. I placed an online pickup order and came in to get it and was not greeted and barely acknowledged. After looking at me and saying “pick up?” She proceeded to give me the receipt to the wrong order. Why? Because failed to greet me correctly and ask for my name. Y’all need to do better with these high schoolers or your business will suffer. Go to any other Children’s Place please! Smh
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January 2024 by Kayla Garrett
Customer service was terrible on the phone and in person. I went to pick up my order and to my surprise they were closed before 8. I even called and asked what time they close. the lady had an attitude before closing the door in a few of our faces.If you see it’s bad for business why keep the liabilities smhUpdate: I never got to pick up my order because I never knew when they’d be open because they close when they feel like it. When I finally caught them she said she would return the order because “I came too late and she put it back” and I would be refunded…. I never got that either.Honestly I don’t think I’ll ever shop at any children’s place ever again. This is so unacceptable
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December 2023 by Eric&Rachelle Delgado
Meant to leave a review the past Tuesday the 19th of December. However I’m posting now. When we went to the store to look around there was a giant mess of clothing all over the floor, lots of families with their children running around bumping into other customers. The employees weren’t even doing their job just standing around talking and watching the kids in the store run around and basically destroy the store. It was so crowded and messy as well as chaotic, my husband and I couldn’t navigate our well behaved toddler around in his stroller due to the unruly children and the mess. We had to leave and instead went across the hall to the gap where it was actually quiet and well organized regardless of it being the holidays and people shopping with their kids. Used to love this location but I don’t think we’ll be returning to this children’s place location again. Kick out the customers that are destroying inventory and clean up that’s your job. It’s not that hard. No excuses if other clothing stores actually manage to have a clean and quiet store for other customers during the holidays. Employees here at this location are just lazy.
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December 2023 by Marlene Morales
One of the worst stores to go to at Memorial City Mall. They have the worst customer service. A couple of girls there were so rude. Also, In many occasions they close the store during the day and they close way before it's time to close. Shame on the manager at this location. I will recommend to shop on line or another store. I would give them a zero as a review if I could.
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November 2023 by Elsa Roldan
Bad customer service. The black ladies are so rude.
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August 2023 by Sophia G.
No wonder y'all's ratings are low. I don't know what manager was there today but she clearly doesn't need to be working in customer service. If a sign clearly states that something is on sale and there's a variety of it on the each then tou should honor it! How are you gonna sit there and argue with the customer because u wanna be lazy with your job?!? Fix the sign then! She wants to argue with me to tell me that the shorts aren't 40 off only the dresses but where does it say that?! Then tells me " you want it or not" and then walks off? What type of worker is that?
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August 2023 by Blair Nelson
I just left The Children's Place and had a great experience shopping with salesperson NDIRA (I hope I spelled her name right:-) and manager RAY. They provided me with EXCELLENT customer service, and it was a joy shopping in-store while they were there. I will definitely be back *keeping my fingers crossed* hopefully, those two ladies are working that day!
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January 2023 by Lily Figueroa
I wen in yesterday at 7:00 pm trying to buy clothes for my kids and they said it was close and the store hours said 11am to 9pm they should it change the store hours that’s false advertisement
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December 2022 by Blanca Monarca
If I could give them a zero I would! I got an email my pick up order was ready (pants were in store and shirts were shipped to store) weeeell when I get there they took forever to come back with my order only to say that it’s not ready. Then they are looking to pull the order from what they have in stock, ironically the shirts were in but the jeans were no longer available. They kept giving me attitude and never apologized for THEIR mistake. So I cancelled the order completely to get my money back. Never going back to that location.
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November 2022 by Dominique Ramones
This place is located inside Memorial city Mall. I went there around 6:20 on a Sunday. The mall doesn’t close till seven on a Sunday. They always close early and they’re not supposed to close till the mall is close . I know for sure they would not be closing early or Elizabeth or Jeff knew they were closing early.
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October 2022 by Lilia Mejia
I wen in yesterday at 7:00 pm trying to buy clothes for my kids and they said it was close and the store hours said 11am to 9pm they should it change the store hours that’s false advertisement
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April 2022 by Genan Biadsay
I went there in a Sunday at 6:15 and the lady closed the door in front of me, saying that it’s closing time. I told her the store’s business hours are until 7PM on Sundays and then she just turned around and left. Awful attitude!!!! I just hope someone from the upper management reads all these negative comments and change something in the way this place’s personnel treats the clients.
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August 2021 by Yaili Cruz
I got to the store specifically to buy some clothes for my son already around 7:40 almost closing time at Miss Roxana, who was the person who attended me, she was quite rude, it shows that she doesn't like the job that she doesn't like To be there serving the client apparently so it seemed that he was doing me a favor really I bought the clothes with my money and he did not pay it I felt quite bad to the point of leaving you Hugo Review that I am going to leave one but if I could leave it to zero for the attitude and mistreatment of her specifically what happened was that I asked her what time it was closed normally she wanted to know what time it closed because I wanted to go tomorrow to buy something that I lacked for my son and the girl was quite contemptuous and told me we closed at this time I said yes but at that time what time is it at this time
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May 2021 by Ahmad Awad
Horrible service , the young girl refused to return the item for me claiming that the bar for the return receipt is not accepted. She refused to give me her name but her coworker did the return for me . Will never buy anything from the children place again . She told me to get out and rude
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December 2019 by Melissa Rodriguez
Jenifer was excellent, she was super friendly and she was so helpful. Definitely keep her, she has a wonderful attitude and great custumer service. Cant wait to come back!