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December 2023 by Brooke Wilson
I wish I could give this place 0 stars.DONT HAVE YOUR WEDDING HERE! I’ve been trying to correspond with someone for months no one ever answers the phone. We went in and loved the venue and wanted to start making payments for our wedding we sent a deposit of 1,000 per the required amount and every time I call no answer? At this point I want my money back! I want a refund because to give that amount of money with no further correspondence seems kind of strange.
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November 2023 by Juan Varona
The owners daughter took the Hándicap parking by the door all day with a white truck without Hándicap plates or plaques.
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November 2023 by Earl Conway
It's a very nice place easy to get to but can use a little work on the restroom for the men
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May 2023 by Crawford “Kris Kringle” Mayfield
Poorly kept, and attended. Dirty, tacky, the staff doesn’t seem to want to be there. Wi-Fi is pretty much nonexistent Bluetooth is sketchy. Decor is dirty, faded and about 25 years outdated. Wiring looks shoddy floors are terrible and customer service sucks. AND they are overpriced!
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May 2023 by Sucedria Rose
Listen?I can’t say enough about The Gardens Houston… We had our daughter’s college graduation party..Everything was absolutely Beautiful and the staff was amazingShout out to The Security guard. We loved him… We will definitely use you for future parties… Most of all The graduate was “Over the Moon” Thank you so so much Carmen and Ruby… You made our dream party ❤️
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May 2023 by Gwendolyn R Houston-Jack
When it comes to all-in-one value, The Gardens Houston scores high on the list. I selected this location for my wedding because I wanted a space where family and friends could enjoy the ceremony and quickly get to the reception without the Houston traffic hassle.I appreciate the various ballrooms available depending on the size of your event. There's also a wide selection of table linen fabrics and colors. The chapel and ballroom were setup beautifully. The decorations are on the slim side, so we had to bring a few things to add some pizzazz (not too much).The dressing area for the bride and groom doesn't have a lot of bells and whistles, but that wasn't high on our list. The dinner was served hot and the waiters operated our open bar. Unfortunately, our celebration bottle of champagne was served to the guests (a minor hiccup).Overall, I would rent this space again for an event.
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March 2023 by Denise M.
I attended a wedding here. The food was not ready for the reception. Someone at the wedding kindly asked about high chairs for babies and the young girl replied rudely, No we don't have high chairs. They needed more servers. The passing out of the food was so slow. The quality of food was poor. This place use to be nice, but it is outdated and needs to train their staff the be courteous and attentive to guests.
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December 2022 by Delicia Pinero
The venue is decorated nice, but the service and the food is terrible. The space actually needs to be updated. Guests were getting their heels caught in the damaged dance floor and the walkway down the hall is a hazard for everybody. The kitchen is NOT a kitchen. They don't even "cook" food in there, the food looked and tasted like it was microwaved. No flavor. No color. Nothing about it was appetizing. Don't be fooled by the display food that they put out when booking the venue. It does NOT look like that on your event! DO NOT, I repeat DO NOT miss your food tasting appointment. The manager forgot about our appointment and we did not have one. The manager was NOT on site for my event. I had to try to communicate with staff everything that the manager and I already had in place. "I" was the coordinator for my party because she was not there. The chapel was not set up for me...I could go on and on. My issues were not even addressed once the party was over. For the money, I expected much better. I would never book again and will encourage others not to either.
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December 2022 by Evelyn Tran
The venue itself was impressive on the inside, but bathrooms could be cleaner
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September 2022 by javier jimenez
Nice event Center. Parking isnt the best but still a good spot
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September 2022 by Cindy Liceaga
Place got hot quick but over all was very beautiful
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June 2022 by Laketha C.
I am disgusted by this venue. DISGUSTED. I have one word...CLASS-LESS. Every aspect of this venue was disgusting. Imagine walking in the venue with the bride-to-be just 2 short hours before the wedding and seeing the room packed with people in the chapel you are getting married in. It had the same colors, chair set up, and decor that you requested but was being used for another wedding. Then, as you proceed to the bridal suite, you see that both suites were being used by the bridal party of that wedding and you have no where to go. we went searching for Carmen, but was told she had gone to Sam's to buy more food for our wedding. The little boy...approximately 18 or 19 was in charge. (He also happened to be one of the servers for the cold, awful, dinner that was served.)When we shared our concerns with him, he proceeded to tell us that the prior weddings bridesmaids were supposed to be out of the room by 4. Our wedding started at 6. Their wedding started at 4.UHM...OK.He then took their things... while they were getting married, and moved them to another room without their knowledge. We went in and sat our things down but were disgusted. The room was dirty and trashed. The furniture was so dirty the photographer had to cover it up for pictures. The floor was DISGUSTING and the counters were dirty. Yall, I couldn't make this up.The room was atleast 80 Fentress and we were told that someone had changed the temperature without their knowledge....UHM. we sweated, the men in the grooms room sweated and all of the wedding guest used our programs as fans. Our grandmother, the bride, EVERYONE sweated and it was EMBARRASSING to say the least. I had sweat literally dripping onto my dress and when checked the temperature had gone down to 78 degrees. Once we were out of the chapel, our guest was to be served fruit. We prayed for 100 guests. There was fruit for about 40. The reception room was HOT. I have never been so hot INDOORS. we still had not seen Carmen. The wait staff...all dressed with undersized/dirty clothes appeared to be preparing food in the...UHM... THERE WAS NO KITCHEN. YALL. UNBELIEVABLE. We paid for the food from the venue and it was stale, cold, and awful. She should have gotten rotisserie when she went to SAMs. The approximately guards were useless and were chilling on the chairs for the wedding. People were outside the chapel from the nearby club sitting in rocking chairs smiling. One was sitting on a bucket. YALL. Nothing was as planned. The reception room door not match. Nothing promised was delivered other than the space. OH and I forgot to mention that there were all types of trash leftover by the prior wedding in the chapel. When we told them, they went in and closed the doors. The restroom smelled like S*** because the toilets food not flush....YALL. WE paid close to 10k.I CAN NOT BELIEVE ANYONE WOULD HAVE AN EVENT HERE. I'M CALLING THE HEALTH INSPECTOR, and I am pissed. I pray that no one has food poisoning. I also pray that they get this shot together because they are asking for a lawsuit, and I'm the one to give it.
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May 2022 by sdr show
awesome place to celebrate your special day
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May 2022 by Dee Collier
Beautiful place. We had Sterling's Prom here. It's a very beautiful place
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April 2022 by Santos Garza
The Gardens Houston is a large beautiful venue that can cater to multiple parties. Their lobby inside is a common lobby to 3 or 4 different venue rooms. Very spacious as well. Their parking lot is spacious and it will get full fast.
