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April 2024 by Christine
HEB has a really great selection across the board! And I really love the produce and fish quality. Wonderful cashiers and baggers. Made my day!!
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April 2024 by Estefany Salgado
You find everything
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March 2024 by NORMA GARCIA
Is been my store for the past 3 years and i live it.
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March 2024 by Tara Jones
Jose from the delivery department was rude, unprofessional and condescending. When I asked to speak with a manager he refused to transfer me. I was not rude back nor did I yell and he still argued with me about transferring me. He wanted me to name who I wanted to speak with as if I knew the manager in charge. I had to call back three different times. Until I was able to speak with Jay who is over the grocery department. He then transferred me to the manager in charge (MIT) Alley who did not answer. Although I did ask not be transferred again I accepted because Jay was actually respectful and I didn’t want to come off difficult. But in the future a customer who has not been able to reach a specific person or department should not have to be transferred. You should actually make sure the person requested is available first. The customer service provided was subpar and I don’t appreciate it. I shop frequently with HEB because of the local products and quality. I wouldn’t press the issue as much had I been able to get transferred initially. Jose was more into being condescending vs helping me and I just wanted to get help. Who knew something so small would grow to become this big???Update: I called back for the fourth attempt and a lady answered unfortunately I didn’t get her name but she put me on hold to attempt to find Alley who was not available or able to be found. Which I understand. She then attempted to reach Dylan another MIT I was on hold 5mins and the phone hung up. It’s my daughter’s first birthday and I’m trying not to allow this to ruin my day… thanks so much HEB for your lack of customer service!Called customer relations and spoke with Sheryl regarding the series of events and was able to send a request to corporate. Regarding the service received/not received.Hopefully this will help someone in the future not have to go through the same.
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March 2024 by Matthew Rigsby
The cart escalator is awesome since the store is on the second floor.
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March 2024 by Jose Robles
Excellent location, find everything you need
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March 2024 by Kimberly Peterson
Simply the best
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March 2024 by Angela Floyd
A waste of money to build somey that big tried to take elevator one was brokeOther had buggies in it were fullI just left a waste of time and Monet
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February 2024 by Sanna Ismail
Curbside places one item per bag (e.g. blueberries one bag, blackberries, one bag). This is a waste for everyone - H‑E‑B cost, environment, not everyone recycles or knows about recycling bags.Thank you for the quick response. I will delete my review once the issue has been changed. Otherwise, most of the H‑E‑B team is responsive and easy to work with.
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February 2024 by Daniel Wilson
HEB is 5 stars! If you aren't shopping here, you're missing out on the best grocer in Texas!!! This HEB is 2 stories. You can park under the store and take an escalator up. The coolest thing I have seen is that there is a cart escalator too! Pretty neat. ?
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February 2024 by Genevieve Paule
Great service fro. Maria D. at the fish market section! Very happy to see the diversity of food at the store!
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February 2024 by Jonathan Kichamu
Thank you, Roderick; during V day, he was so busy and took time out of his day to help me. It's associates like him who keep us coming back. Thank you, Roderick, for everything. Give him more money; Roderick is worth the price of admission.
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February 2024 by Ray Nguyen
Produce is top notch for a grocery chain but most HEBs are. Coffee favorites are the Cafe Houston Blend, Texas Pecan.
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February 2024 by Shamin Shukla
I love heb, but it gets so crowded
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February 2024 by Jonathan Barber
Always well organized and positive inventory availability. Support Team is helpful and respectful.
