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November 2023 by Chris Nguyen
A great company to work with. Highly recommend working with Amy Bergen and Erika Berry. Felt 100% comfortable and supported through the entire process.
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October 2023 by Mercy Vasquez
Amy Bergen, Realtor & her Partner, Erika Berry from The Loken Group, out of the Keller Williams Platinum office, are in my opinion the best Realtor's available. I am a New York transplant and when I began my move from NY to Texas Amy & Erika as a team guided me from day one to closing. As crazy as it sounds, once I signed up to their portal and I "hearted" a listing they immediately contacted me and if I wanted to see it from NY they would provide a walk-thru with each one. Any question or issues I would have they'd answer on the spot. Once I chose my home, they presented a large network of contractor's and vendors to choose from so that the process would not stop, but move forward effortlessly. As for negotiator meter reading, Amy in my opinion is the best. All the way to the closing they were both there for me. I can't thank them enough, because all the while both were helping me process this purchase from New York! Nothing stopped these two. If you are in need of purchasing a home while out of state, I recommend Amy and Erika! They will be your eyes and ears that will lead you to your forever home; and leave you with a smile and gratitude in your heart! thank you Amy and Erika. Thank you!
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October 2023 by Megan
Amazing! Latasha and the entire Loken group team were fantastic. We moved from a different state and Latasha was so kind and helpful getting us into a new home. Would recommend her to everyone. Thank you Loken Group!
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September 2023 by Mike
The Loken Group has a fantastic process for selling homes. They know what they are doing. Bids were accepted on my home for only three days after then initial listing; one at listing price and eight over listed price. My agent, Aaron Bonvillion did an outstanding job throughout this process. He is knowledgeable on the entire home sale process and answered all my questions along the way. I wasn’t as happy with others who supported Aaron, but was able to still make the best of it.I highly recommend The Loken Group if you are looking for a reliable agent to sell your home.
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August 2023 by Nathalie Harden
Thank you to Aaron and Shanequa for taking great care of us during the selling of our home. You made the process effortless and kept us abreast of everything along the way. Because of your hard work, we were able to complete the sale in record time. Your attention to detail is unparalleled. The Loken Group is the gold standard in my book.
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August 2023 by J L
In my experience with this company, I strongly advise ensuring that all agreements are clearly outlined and documented in a written contract. Despite my agent's agreement and approval from owner Lance Loken to reduce fees, the Loken Group failed to honor this agreement during the closing process, despite providing evidence in text form.Additionally, I found it concerning that my home was on the market for three weeks without any mention of an open house. Further, I never met my agent. It appears that the agents might be overwhelmed with a substantial number of listings, making it challenging for them to accommodate additional tasks like hosting an open house.Furthermore, I faced resistance from my own realtor when I insisted on selling my home for a higher price than the initial offer from a buyer. By standing my ground and advocating for my desired price, I was able to keep an additional $20k in my pocket, which otherwise would have been lost following the recommendation of my listing agent at Loken Group to sell for less.Considering the significant fees I paid to this company, I feel disappointed and dissatisfied with the value I received in return. As a result, I cannot in good conscience recommend this company to others seeking real estate services.
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July 2023 by Theresa Okeke
The Loken group is awesome.They dont only assist you in buying your home but they will get you want you really want.What I love most is the transparency of their dealings and above all the patience of Mr. Lance.
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July 2023 by Christopher Kocurek
Start to finish a wonderful team. Great communication, and urgency. Amy Bergen, our realtor was outstanding. She made our first time home buying experience seamless.
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July 2023 by Jim Turner
The Loken Group brings a team of professionals to help you market and sell your home rather than just a single agent. I had expert advice on preparing my house for sale, finding contractors to repair and paint, and to establish the right price. My house sold faster than I expected, and I was pleased with the results.
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June 2023 by Meg Marie
My husband and I just purchased a home in Kingwood and Latasha Netherly (our agent) was very professional and made the entire process easy and seamless! Their entire team was great to work with and we couldn't be happier! We HIGHLY recommend Latasha and the Loken Group!
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June 2023 by Joseph Campise
This has to be one of the best companies around if you are selling or buying a home!They are wonderful and very easy to work with and they are on your side, no matter what!I have dealt with them for eleven years now and have sold three homes through them and there has always been a bidding war on my properties and have sold for more than the asking price!If you are looking to buy or sell a home, you cannot find a better company than The Loken Group!Patrick has been extremely tedious in the 2 properties that have had several offers on them and with Lance Lokens input, we are deliriously happy!Why bother with others that say what they can do when Lance’s group does it, time and again!
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June 2023 by Donna More
Love working with the. Loken Group the sale of my home was on time and was a quick seamless process Arron Bonvillion is professional and a strong negotiator and Shanequa Garrett kept me informed and updated during the process I will definitely recommend them to my friends and family-Thanks again great job!
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May 2023 by Elaine Hight
The Loken Group and their staff have been really great to work with as we are selling our home. They were organized, provided information along the way, and I believe very trustworthy and transparent throughout the entire process. I worked with Amanda Shoto and would highly recommend her if you are looking for an agent.
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March 2023 by Kreisha Sade
One word: Amazing! My husband and I used their service when purchasing and selling our home. Both processes were seamless and easy. They informed us of every detail & made sure we were involved. Selling our home out of state was so easy with them.
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January 2023 by Gabriela Till
The service we received wasn't great. The realtor that was recommended to us for the specific area we moved, did not have much knowledge of anything. We moved from California and thought it was a good place but we're finding out we actually moved to a bad neighborhood without knowing. We expected the realtor to guide us on this. The house was not built properly and has lots of problems. The realtor failed epically to help us. Do not recommend this group for your house buying honestly.