The Shade Store has received positive reviews for its high-quality, custom window treatments and excellent customer service. Customers appreciate the professional and helpful staff, especially Cheryl, who offers knowledgeable advice and guidance through the selection process. The showroom provides a variety of options, including exclusive fabrics and interactive displays, making it easy for customers to choose the right window treatments. The company offers free measurements to ensure a perfect fit, and all orders are custom-made and shipped free within 10 days or less. Installation teams are praised for their professionalism, care, and skill, resulting in a finished product that elevates the look of rooms such as kitchens and conference areas. Customers also value the easy scheduling process and the responsive communication throughout the process. Overall, The Shade Store provides a smooth experience from consultation to installation, with high-quality products and attentive service that leaves customers highly satisfied and willing to recommend the company.
Hoboken Shade Store, with Gabriela Gonzalez, has been an excellent experience for us. She took the time showing us all the different options, pricing, guarantees, etc..After installation, she checked up to ensure we were 100% satisfied. Solar shades look so good in our new apt. We highly recommend Gabriela and Shade Store.... read full comment
September 2023
What a great experience! Everyone from sales, measurement and install team demonstrated excellent customer service and were true professionals from beginning to end (and after). The shade came out great! Highly recommend! Our conference room looks great!
February 2023
Fantastic experience. Cheryl was knowledgeable and easy to work with. Installers were courteous and skilled. The best part was the quick turn around!