-
April 2025 by St. Alfonso
Never received my jacket, ordered online. Stole from me.
-
October 2024 by Pat E
Terribly dressed associate named gabriella was rude. Do better.
-
June 2024 by Johanna Ledestma
just wanted to say I really appreciated Gabriela’s customer service and assistance while at the store. Top tier, definitely will be coming back!
-
December 2022 by IG: JeeperSnkrs
Closed early and refused me service. No a problem but not professional. Missed out on a bag
-
November 2022 by Nic
Ridiculous wait time. The store looks empty and we kept being told to wait despite people walking out.
-
November 2022 by Ning Li
Worst store and customer service ever. Every time out the full capacity sign with empty store. Not sure if this is a hunger sale strategy or what. But definitely don’t treat customers with respect. Hopefully a new store will replace this one soon
-
October 2022 by Diamond P.
Love coming in here everyone is always so helpful I had an issue with an item I purchased and Britney the manager helped me to get everything fixed I appreciate her awesome customer service and everyone who helped me there.
-
January 2022 by Parker M.
One of the very few stores that still require a mask, even fire vaccinated people. On top of that, they don't have spare ones to give (loosing customers). They'll tell you to go walk around nearby asking for a mask.... We're not doing that. It's not worth it at that point, we'll just leave and go to their Galleria.
-
November 2021 by Kristan Gonzalez
I understand COVID , but only letting in three people at a time should be adjusted. Everytime I have come to this store , I’ve had to wait outside . The staff is very attentive though and they always have exclusive clothes !!!! This is why I always come back . :)
-
November 2021 by Matijana Vreca
Waiting outside for 15 minutes. A bunch of guys came probably 10 minutes after me, when they finally opened the door they let all the guys in and told me to wait. I was in disbelief, then they closed for an hour to “clean” the store, the staff was hanging out with their friends and eating there was no cleaning going on.
-
November 2021 by Steven Hong
This store is the perfect place to get your streetwear shopping done all in 1 place! They have tons of brands from Off white, Balenciaga, Burberry, Stone Island, Moncler, many more.
-
July 2021 by Bitsy O.
Of all the towns in Texas, The Webster came to Houston. I get why, Austin likes its moneyed to be more low-key and Dallas isn't...ready. The vibe: If I was going to do a Teenage Millionaire starter pack meme (not the brand, the aesthetic), I would just grab a shot of this store (which I had to steal bc I didn't take one, but the building is really pretty and worth seeing). The experience: A lovely, polite female security guard let me in and I was greeted by one of the employees who offered me water, sparkling or flat. I think everyone working there was under 30. The staff was attentive and super helpful, and in no way pushy or pretentious.As far as patrons, it was just me and a fam from Italy with their kids ranging from 12ish to 16 maybe. Everyone was soooo quiet in a respectful way. Apropos, as a designer shoppe like this is my version of church. The stuff: It seemed inventory is limited to what influencers are wearing literally right now, but nothing too runway/over the top which was great. Mostly designer athleisure. It was nice to see the Balenciaga distressed hoodie in person, some Vetements tops, a J'Adore 8 sweater, that kinda stuff. First time seeing the Givenchy Antigona Lock-in-a-Box bag and it was understated, stunning, and edgy all at once (swoon). I was surprised to see actual price tags, because if you have to ask...They didn't have the slides I was seeking, so I tried on a t-shirt but wasn't feeling it. Because the store isn't connected to the Galleria, it was a nice respite from the crowds.
-
November 2020 by Rod Nantas
Best place in town
-
November 2020 by NC Craven
Nice store staff always friendly
-
November 2020 by Fatimata Amoussa
she is doing good job and she is nice
