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January 2024 by Megan Ebel
I had the pleasure of working with Eddie and I cannot express how delighted I am with the exceptional service and exquisite craftsmanship he provided. Eddie's talent and dedication truly set him apart.I approached Eddie with the idea of creating a unique necklace, and from the initial consultation to the final product, he exceeded all expectations. His creativity and attention to detail resulted in a stunning piece that perfectly captured my vision. The level of precision and artistry showcased in the design and creation of the necklace is truly phenomenal.Eddie's professionalism and passion for his craft were evident throughout the entire process. He patiently listened to my ideas, offered valuable insights, and ensured that every aspect of the necklace met my specifications. The end result is not just a piece of jewelry; it's a work of art that I will cherish for a lifetime.
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January 2024 by Riad Alhomsi
This was my first experience with Thomas Markle. From the onset of walking in to the Showroom, I was greeted with a smile and immediately assisted by Eddie regarding my 1st Rolex search and purchase. Eddie was EXCEPTIONAL from beginning to end!! We met and had genuine conversations about all things, not just the Rolex timepieces. He was very knowledgeable and patient making sure he covered all of the models and styles. He assured me that this would be a process but also would be a journey to ownership of one of the finest timepieces that you could ever own and invest in. We shared information and kept in touch. This was a very pleasurable experience and I can’t wait to receive my first rolex from Eddie and Thomas Markle.Thank you Eddie and the Thomas Markle family for such a wonderful opportunity and experience.
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January 2024 by Ryan Leveille
I had the absolute pleasure of shopping with Eddie at the Thomas Markle Memorial store, and I couldn't be more impressed! Eddie's knowledge, patience, and fun personality made my buying experience truly enjoyable. I purchased two stunning rings for my wife and a fantastic chain for myself. He takes excellent care of his clients, and I can confidently say that I'll always choose Eddie for any future purchases. If you're looking for a seamless and fun shopping experience, Eddie is the go-to person. Highly recommend!
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January 2024 by Jonathan Kim
Thomas Markle Jewelers treats is so much more than just a beautiful family owned jewelry store. They treat their clients like family and I’m always amazed with the warmth and kindness of the staff. Rebecca is amazing and is a joy to speak with, a gem within the store. I would not consider shopping elsewhere, this family owned business knows how to welcome you into theirs.
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January 2024 by Daniel Medrano
Always friendly and welcoming. Rebecca is a great resource and has helped me obtain 2 watches in the past. Recently had a watch winder I bought there that was defective and she made it easy for me to come in and switch it out for a new one, no questions asked. Staff is always friendly and helpful. Would recommend !
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January 2024 by Clio Lentini
I had a wonderful experience at Thomas Markle with a gentleman named Eddie. I had a very intricate men’s bracelet re-sized and they did a fantastic job. They offer a quick turnaround time along with really great communication. I will be returning to design a custom women’s bracelet with him. Let the collaboration begin! Big thanks to Thomas Markle & Eddie!
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December 2023 by Zo M.
#1 100 Yelp December challenge review. Looking for a specialty watch or beautiful Monte Blanc pens? Even though this location has limited hours and not open on Sundays, it is absolutely worth a look. If you like luxury pens, they have a nice selection of Monte Blanc writing instruments ( aka pens) including the JFK and Marilyn Monroe editions. Service was exceptional as they greet you the second you enter the store and were willing to explain the history behind their exquisite collection of fine time pieces. Parking can be a little hard to find on Saturdays but it was worth a look.
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November 2023 by Tommy Ho
My experience at Thomas Markle was excellent! I worked with Rebecca to help me purchase a Tudor Black Bay Chrono. She was helpful, professional and knowledgeable. She kindly showed us the available pieces. As a first-time customer, Rebecca treated us with kindness and respect. I appreciate her assistance and expertise in helping me purchase the watch. Looking forward to my next watch purchase. I would highly recommend her and Thomas Markle to anyone!
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November 2023 by Yiannis C
Great service and customer experience. Eddie was amazing and he is highly recommended. He helped me select my Tudor Pelagos in blue. After going through a number of other options, I realized that his recommendation was on point. The more I wear this watch, the more I realize how much I love it. He also helped me put together a collection of watches based on my style. Looking forward to my next watch purchase.
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November 2023 by Kenneth Ball
Thomas Markle Jewelers and specifically Eddie were there to graciously provide me my daily wear dream watch, the always classic Rolex Submariner. I appreciate Eddies professionalism and courtesy in this buying experience. I will continue to do business with Eddie in the very near future! Thanks again!
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October 2023 by wannabe_sailor_777 S.
I called Thomas Markle Jewelers in the Woodlands, Texas and spoke to a gentleman named Roland. And I must say, having never being in their store before, Roland was very gracious with his time discussing my desire to purchase a Rolex Date-Just for upcoming retirement. I have tried to communicate with other Rolex AD's here in Texas and they usually won't even give you time of day. I'm going to purchase a Date-Just for my retirement from Roland at Thomas Markle, Woodland Texas because I reward customer support excellence
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October 2023 by James Simons
Quality and Customer Service like what you get from Thomas Markle is unmatched. My entire life I have been a watch enthusiast. I wanted a new Rolex and from the first moment I stepped into TM I was greeted with a smile from Shai and she immediately began trying to find out my interests and tastes. She was without a doubt the most knowledgeable person I have ever had the pleasure of working with. She showcased all the brands that TM offers including Rolex, Tudor, Mont Blanc, & Grand Seiko. She knew everything about the timepieces from the movements, the complications, the company history, etc. She was able to get me my wonderful Rolex Skydweller that I have on my wrist now. My experience was so good that I trusted her to help me get my engagement ring for my Fiancé. From the custom ring to the diamond it was the perfect ring and my Fiancé couldn't be happier. She gets compliments wherever she goes. Again I went back and Shai helped me pick out the perfect wedding band for my Fiancé. It was a custom band with diamonds and paraiba stones that created a truly unique piece. If you aren't convinced yet that Thomas Markle is the only Jewelry store you need then take it from my parents. My mother needed a new wedding ring as hers was lost. Shai helped my parents find the perfect ring. Need jewelry repaired? They do that too. My grandmother purchased a gold ring with diamonds over 2 decades ago. Some of the diamonds had fallen off and needed to be replaced while other prongs needed to be repaired to prevent any more from falling off. They fixed the ring and her exact words were "This looks better than the day I bought it." Have a piece of Jewelry you need appraised? They do that too. In a world where most people just go through the motions, the Staff at Thomas Markle truly want to make sure they give you the best experience at any budget. This is the only store I refer people to. I keep going back for gifts for any occasion and obviously more timepieces and sometimes just to say thank you. So save yourself some time, stop going to those chain stores and go visit Shai at Thomas Markle in the Woodlands. For all the people looking to purchase a new Rolex, Thomas Markle is more knowledgeable and has exponentially better customer service than the Rolex Galleria store. Don't settle for getting put on a 3+ year waitlist and getting laughed out of the store. Thomas Markle will build a profile with you to help you get the watch you want.
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October 2023 by Karl Abousleiman
Rebecca at Thomas Markle Jewelers made my watch-buying experience truly memorable. Her extensive knowledge and genuine passion for the timepieces were evident as she patiently guided me through the selection process. With her expert advice, I found the perfect watch. Rebecca's personalized service and warm demeanor exceeded my expectations, making it a delightful shopping experience.
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September 2023 by Hiep Le
I worked with Sue to help me purchase a new, beautiful, Tudor watch!! She was pleasant from the get go, knew exactly every little detail about the product, and was in constant communication from the time I called until the time I received my watch. The selection at Thomas Markle is phenomenal and the customer service is 2nd to none. I will be working with Sue and the Thomas Markle team going forward for all my jewelry/watch needs. Highly recommend!!
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September 2023 by Jane Marie Staggs
I had an exceptional experience buying a Rolex at this store with the help of Eddie, whose knowledge, attention to detail, and passion made the entire process educational and enjoyable. He took the time to understand my preferences, guided me through the models, and matched me with the perfect timepiece for my husband’s upcoming birthday. Eddie's professionalism, personalized approach, and expertise in Rolex made me feel confident in my decision. The purchasing process was seamless, and I felt valued as a customer. I highly recommend Eddie for an unforgettable luxury watch-buying experience. Thank you, Eddie, for your outstanding service!
