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November 2023 by Simone Dejean
I was diagnosed with stage 1 breast cancer and my husband went to them to get some sports bra however they were to big. After surgery we went back and they were so helpful with getting the right size. The store clerk was so kind and took her time with looking for the right size that I needed. I always loved this store this just sealed it for me.
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September 2023 by Lucy Washington
I just left Torrid at this location, and I will NEVER return! We weren’t greeted, the girl at the register kept staring at us shopping, and she was rude. I was a manager at this same location years ago, so I know how the company values customer service.
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August 2023 by COMIC GURU
I went with my wife here window shopping and the store staff was very helpful.
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August 2023 by Phyllis C.
Never really crowded. Management is nice. Store always nice and neat. Personally they are overpriced but they usually have a special. You really have to search for something cute depending on your style.
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June 2023 by Baby Girl
Not a big selection for summer clothes. Underwear section was not good.
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May 2023 by Chandre Jones
Was there yesterday to pick up my site to store order and Ora was the best! I decided to make a couple of more purchases while there, and she made sure all of my coupons, Torrid cash, and discounts all applied. She even helped to get my account information updated to the right email and phone number.
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March 2023 by JoAnn Rodriguez
The worst plus size store in the mall. No options for bras. Employees couldn't answer questions about services. It's no wonder why people shop online.
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February 2023 by Laura Boyd
They know there stuff. Store clean. All big girl needs taken care of.
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November 2022 by Annie Marie Ridao
Comfortable clothes and nice hospitable crew’s. Great deals
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October 2022 by Eric Marsh
Torrid is my wife's absolute favorite store to shop. She was really looking forward to a trip to spend her Torrid cash. It was my suggestion that we check the Galleria location, hoping for a pleasant shopping experience. Sadly, that was not the case for us, today. My wife decided to leave before tryi g on a lot of what she had picked out.During checkout one representative had asked my wife who had been helping her, to which she replied that nobody had really helped her, during her visit.Come to find out, as we were leaving the mall, she chose to leave because during her visit a representative took all the clothes she had spent time picking out, wiped her name from the dressing room and put them all on the return rack, giving the dressing room to another patron.Other locations of Torrid usually will call the name out in the store to see if the person is still shopping, instead of just packing it up right away.Additionally, when we arrived there were 4 people working the store, and 3 of them took break at the same time, making it even more difficult for my wife to find help.This was upsetting to my wife, and was the reason she chose tp leave. Rather than ending our shopping trip earlier than expected, though, I insisted on taking her to the Memorial City Mall location, where we were greeted upon entering the store, and she was able to have a dressing room during her whole visit.I don't usually visit the Galleria mall, and the Torrid store was the ONLY real reason I chose to visit it in the first place. But I'm sorry to say, the experience has left me thinking I'll stick to smaller Malls for more customer friendly service, then.
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October 2022 by Deborah Hymer
Great clothing line for plus size women. Can order online and pickup in store or have shipped. Clothing fits well. I have lots of dresses and a few tops and slacks. Launder well.
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September 2022 by Linda Garcia
Fell in love with this store. Hadn't been shopping in real time in 2 yrs. Lol missed it so much
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August 2022 by Sarah Savoie
My absolute favorite place to shop. I've always had difficulty finding clothes that I like and that fit me right. I feel cute and sexy when I wear anything I've bought from here.
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July 2022 by Dwan Dawson-Tape
If you're looking for a size 10, this is the Torrid for you. Actual plus size, not so much. Harried staff, limited selection.
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June 2022 by eva corral
Ladies were super helpful getting me the right size and helping me get checked out with the best coupons they could. Much appreciated!
