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September 2022 by lillian bassett
I’ve been with this credit union since 2013. Always a pleasant professional experience.ALWAYS?
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September 2021 by Ella Itemba
From my personal experience I can tell you that Mr JOHN DOLLERRY he is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to or no experience. Today I remain grateful to Mr JOHN DOLLERRY for coming through for me during my early days of trials and errors.
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June 2021 by Karla Rodriguez
Please learn to hire professional people. I just got off of the phone with Jay Driver (said he was in charge and I couldn’t speak to anyone above him) supposedly he’s in charge of collections. Anyway, could not get a word out highly unprofessional. Exchanged a few words with HIM. He shouldn’t be working there if he can’t handle speaking to people kindly, he doesn’t know what someone may be going through to even be getting to that position. I told him “who are you to be speaki
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April 2021 by Arleen Martin
A great place to get a loan for a car
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January 2021 by Charles Dyer
Completely useless customer service. Then wanted me to vacate the drive thru lane while I was trying to sort out a problem with a member bank on the phone when there was no one else waiting.
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January 2021 by Marjorie Bryan (Margie)
I am not a customer I had gotten a flier in the mail to refinance my truck with this credit union it was good APR but the write ups on this website I would not do business with this bank. And 2.7 rating is not good.
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November 2020 by Rachael Williams
One word sums up their customer service: Rude! Will go to another branch next time and see if it is a culture problem or a branch problem.
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July 2020 by Marjorie Bryan
I am not a customer I had gotten a flier in the mail to refinance my truck with this credit union it was good APR but the write ups on this website I would not do business with this bank. And 2.7 rating is not good.
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May 2020 by carol newsome
We have banked here for over 20 yrs. Staff are helpful, polite and really nice. They show that they care about people. I look forward to going just to get a boost to my day!
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April 2020 by Robin Danchak Cole
Transtar has the best customer service any customer could ask for. They believe in customer first above all. Their employees are exceptional as they are knowledgeable and friendly. If anyone is looking for a new credit union/bank, look no further as I highly recommend Transtar Federal Credit Union.
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April 2020 by Anitra Smith Adams
Been with this credit union for over 10 years. Excellent customer service, affordable loan rates. My go to for auto and personal loans!
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April 2020 by Milas Patten
customer service is awesome been banking with them for 14yrs.
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October 2019 by Teresa Hernandez
I have enjoyed banking with them for awhile.Very professional and kind.
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October 2019 by George Rozell
bad place
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September 2019 by Nina Arcidiacono
I regret ever taking out an auto loan with this bank. For four months they have promised to fix an issue that was not my fault, but the loan officer, Jay Driver, would not return my calls, nor return my emails. I started the process in May; it is now September. Completely unacceptable.
