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March 2024 by Vu Nguyen
I came the other day to bring part of my business to a new bank. The manager Huan made me feel unwelcome.I am the customer trying to see what this bank can do for me, but it felt like he was interrogating me some sort. Speaking to me like a child and very disrespectful. He also provided incorrect information to me as he thought I was ignorant or something.Luckily I went to another branch of the bank to give it another chance the next day. The service was night and day.Dont ever feel like you have to give your business to anyone that disrespects you.
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July 2023 by Brian Hoyle
My experience was very disappointing. The account representative Huan took me in for a business account. This was after he let me know that he may not be able to help me. When I got to his office he questioned my business formation documents and asked why I didn’t go to Chase Bank where I currently hold an account. He declined my account not even initiating the application. When I asked him to write down what is required he refused and continued to repeat very vague requirements for opening an account which were not actually necessary. This was all after I witnessed another young male of color walk out disappointed who barely spoke English looking dissatisfied with his experience. I believe this bank has a culture of skepticism and discrimination. Be mindful
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July 2023 by Alan H
First time Truist experience and most things went smoothly
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April 2023 by Richard Ben
This bank has the best customer service. Easy and Quick Service. Highly recommendStaff is helpful.
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April 2023 by Yousef Alawad
Good bank and very friendly staff and would suggest to open account in this BranchI am very happy with the service. Joseph Al
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April 2023 by Discount King
This Truist Bank branch in Greatland China Town on Bellaire Blvd, Houston. Tx. is the best branch.. The Manager Mr. Huan B Le is very cooperative and understanding with patience and would solve your problems in minutes and the Teller Ms.Ha Nguyen is very efficient and fast. You can come in the branch and your deposits are done in few minutes, you do not have to wait in long lines like Bank of America. I would highly recommend anyone to open your bank account at this branch. The staff at this branch is very helpful, humble and nice.
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January 2023 by Kayla Williams
Terrible experience & terrible customer service. If i could give no stars i would the reps are so rude basically told me they couldn’t help with my issue but honestly didn’t want to help me. I went to another branch & they accommodated my issue so well an communicated in 10 mins what this branch could not in 30
