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November 2023 by Chris Choate
Easy rental. Representative was friendly and helpful.
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September 2023 by Joseph T Flores
I use this location twice and my mother did also I really didn't have any problems I would go back
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August 2023 by Jasmine Hawthorne
Jeremy was excellent… he went above and beyond to assist me with getting a U-Haul . Give him a raise, an Amazon gift card or something.
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July 2023 by Christina Rodriguez
Customer service number One!! Always helpful!! Thanks U-Haul!!!
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June 2023 by Mikisha Alcorn
Tiffany was great her energy and attitude was above and beyond she did her best to help my mom and get her a truck and storage even though my mom was a little overwhelmed and frustrated with the moving process Tiffany handled it well with the amazing customer service and attitude ill most definitely be returning and letting ppl know about the amazing customer service we received !!
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June 2023 by Sreypom Nhok
Pick up the rental van everything was fine till I returned the van back. I forgot my Apple earphone, and my phone holder (using for GPS ). I called the next day and asked about the items, the staff claimed that they threw away all the my personal items out, which I highly doubt that. Those are valuable items. They coulda call me and let me know so I can come to pick it. They has all info and know who they rented it to, but they took it.
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May 2023 by S M
Returned my truck and car hauler trailer after driving from Canada, and at first their records showed I had driven 2900 miles, which is almost double the actual distance. The manager understood right away that it didn't make sense and i didn't physically have enough time to have driven that far, so he did some digging and realized it was a simple error of the system reporting kms as miles, which is exactly what I was afraid of happening when I first booked the truck. The issie was resolved within 5 minutes and I was on my way. Great service!
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September 2022 by Dean E
Typical squeaky trucks. Doors to office squeakier! Such pride in equipment and location in general. Uhaul junk and with a attitude. GO RENT PENSKE, THEY ACTUALLY REPAIR AND MAINTAIN THEIR VECHICLES!
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August 2022 by Carlitoz Garcia
Very helpful, polite and great attention for the renters, they make my moving day more easy! Thanks Guys
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June 2022 by Guadalupe Cervantes
The have a variety of U haul vehicles here. Go check them out. Call beforehand to reserve you one.
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February 2022 by ALBERT GONZALES
Staff could have been more helpful in taking products that were purchased to the vehicle
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December 2021 by Reggie Cruz
This U-Haul has been more of an inconvenience than it was worth. Customer service is sub par with the employees not knowing what is going on. If you have any questions, do not bother calling because they do not pick up the phone no matter the time. I ordered a 26’ truck and reserved it for 9:30pm on Wednesday. Yet I’ve been standing out here for a little over an hour now and none of the employees know why the 24/7 mobile service isn’t working. I understand systems malfunction and that nobody is perfect, but the lack of help is very frustrating and unprofessional. After being in the phone with the national U-Haul customer service line and being hung up on 2 times by the automated messenger and being passed around like a from representative to representative I have finally been connected with someone after waiting 8-10 minutes only to have them ask me to do the exact same thing the previous representative did even though the representative before said they would fill the next representative in. It’s now 10:57pm and I’m still outside on hold waiting for U-Haul to figure out how to get this truck. Honestly save yourself the hassle and pay a little more for Penske or Home Depot. You get what you pay for. Whether I eventually get this truck or not, I will NEVER do business with U-Haul ever again. However in case that you do decide to, I hope you have a better experience than I did. If I were you I’d at least try to go to another U-Haul.
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December 2021 by Stefanie Spinks-Miller
The gates are broken frequently and it takes a while for them to be repaired. The gate (when it works) system is oddly set up. You have to put in your code to get in and out of the complex. The problem is, if you don't a remote you have to get out, put your code in, run back and hop in your vehicle and run through before the gate closes. I can't even click my seat belt before I run through the porthole. The way the complex was built out makes it weirdly winding to get to the back or middle and it's a bunch of awkward turns if you have a larger vehicle. The parking is nonexistent even for the office spaces. They don't seem to be too choosy who they rent to either. The management is rarely there if there's a problem either. In short, if I owned a business or needed storage, I probably wouldn't pick this location. There are waaaay too many to choose from these days.
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October 2021 by Stefanie Spinks
The gates are broken frequently and it takes a while for them to be repaired. The gate (when it works) system is oddly set up. You have to put in your code to get in and out of the complex. The problem is, if you don't a remote you have to get out, put your code in, run back and hop in your vehicle and run through before the gate closes. I can't even click my seat belt before I run through the porthole. The way the complex was built out makes it weirdly winding to get to the back or middle and it's a bunch of awkward turns if you have a larger vehicle. The parking is nonexistent even for the office spaces. They don't seem to be too choosy who they rent to either. The management is rarely there if there's a problem either. In short, if I owned a business or needed storage, I probably wouldn't pick this location. There are waaaay too many to choose from these days.
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October 2021 by Andrea Thomas
Second time going up there and no ones there. This never used to happen. People who have units shouldn't be expected to wait in the rain if they need to talk to someone. They said they would be back at a certain time on the door and werent.
