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March 2024 by Chris Andreoni
Great location and good service.
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September 2023 by Aleksandr Pshebelskii
It was an awful experience. The website was down for 20 minutes and could not get the truck in time. After that the parking lot was extremely narrow for this type of truck. Inexperienced drivers have no chance to reverse in this lot.When I was trying to return my truck the website was down again and I couldn’t finish my rental. I didn’t know what to do. The support didn’t answer. And I was afraid of additional charges to come because of no charges appear in my statement and home screen page in my app.I’m really disappointed.
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December 2022 by יהונתן פרידמן
The girl in the phon very rude she not give you the details you need she don’t have patience. Definitely, I will wirk with order company.
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December 2022 by Zaid Shahid
Got a uhaul from here. Spent hours at the counter with the clerk who did not know how to do their job. When I dropped off my uhaul, I was charged twice. Still have not gotten my money. Save yourself a headache and go to an actual uhaul location.
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August 2022 by wei ou
(Translated by Google) It is very helpful for those who are moving.(Original)对搬家嘅人，有好大嘅帮助。
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March 2020 by Laurence Van
Do not pick up or send anyone here!! It is not even an actual U-Haul location. It is extremely sketchy. The parking lot is small and full of pot holes. I didn’t feel safe returning my U-Haul. My boyfriend got chased by a possibly drunk schizophrenic homeless person in the lot. He wasn’t the only homeless person hanging around the lot. It is better to drive further to a safer location.
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July 2019 by Paul
They said Uhaul hasn’t brought them any rentals in four months. I called uhaul and they said they called, emailed and texted me yesterday with a location change and they didn’t.
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June 2019 by Anthony Calloway
Just stopped to get estimates etc... .
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December 2018 by Paul Sorial
They said Uhaul hasn't brought them any rentals in four months. I called uhaul and they said they called, emailed and texted me yesterday with a location change and they didn't.
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May 2018 by Roxxanne Dior Ì
The girl who answered the phone today was so obnoxious and ghetto and placed me on hold and then hung up, so unprofessional its not even funny and these r the same people who wants more than minimum wage, yea right get a clue .
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January 2018 by Kyle Strodtbeck
AVOID AVOID AVOID AVOID AVOID at ALL ALL ALL COSTS!!! I came to rent an auto transport for the uHaul I already rented the day prior. We arrived and the gentleman was clearly clueless. He did not know how to print off a receipt. Then he tries to give us the auto transport. He did NOT know how to put it on. He was making me **not even him but ME** watch YouTube videos on how to add it to the truck. It clearly wasn't locked on or Safe to drive. To top it all off, we moved the transport and found that it had a flat tire!!! He said he was going to call 1800UHaul. He walked back into his office. Thankfully I have more than the single 1 brain cell he has and I called myself and was advised to go to another location. I walked in to the office to tell him that and he was still **still** dialing 1800Uhaul! He couldn't even dial a phone number! Please avoid at all costs.
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August 2017 by Tomer Lichtental
Wow terrible ordered Uhaul to be picked up at 12 get here and the store is looked up. Call another store to find out what is going on and the person left to lunch and said 10 mins and they would return. 45 mins have passed and they are still not here. Who runs a business and closes it to go eat. Have your food delivered!!!! Poor customer service!
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December 2016 by Jess H.
Well I left from this place with no van so I guess I should give zero stars. We arrived with a reservation early in the morning and were greeted by a very kind lady who unfortunately had to tell us that they do not give her any trucks to rent out to people anymore. Her friendly demeanor is what earned the second star. There really should be an adjustment made to the website that allowed us to make a reservation at this location. After not being able to get a truck with reservation here we went to the closest location which was on the other side of 59 off of hilcroft. Here we were greeted by a kind of rude man who assumed that we did not make any reservations at all, once he typed in our name and saw that we did actually in fact have one he changed his attitude a little and was able to make us a second reservation at another place which was about 10min west, off of gessner. We arrived there and saw an employee smoking a cig outside of their makeshift office building (I think that they are currently remodeling this location) the man who helped us inside was nice enough, but very gruff. All in all we did receive our van, but we had to make several additional stops out of the way to get it. And really the only kind person was the lady who did not even give us a van. My only recommendation to her would have been to go ahead and make us that secondary reservation so we wouldn't have had to make the extra stop.
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September 2016 by Paul Davis
DONT use this UHAUL location! I am still waiting for someone to open the store. I rented the UHAUL from 10-4, they "open at 10" and yet I wait.
