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February 2024 by ZoiLa Jefa
Returning to Houston filled me with excitement. I confidently chose this storage unit as my primary option to store my belongings, including some valuable tools that belonged to my husband. However, just two weeks later, my unit was forcibly entered. I am convinced that this theft was orchestrated from within. Someone within the facility knew the contents of my unit and colluded with others to carry out the crime. It was a targeted attack, with only my unit being breached, and all of my husband's tools were stolen. I strongly advise against renting storage space here if you possess valuable items susceptible to resale. Further investigation revealed that such targeted break-ins are alarmingly common at this location. Reporting these incidents to the police proves to be a daunting task, as the perpetrators exploit the known challenges in law enforcement response to their advantage.
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February 2024 by Ingrid Fortin
All good, clean place and excellent prices
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July 2023 by Brandon Stephens
No problems here. Made the reservation online and they had three truck ready. Mr Landa was very nice and explained everything very clearly.
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June 2023 by emwhyte
These people are incompetent beyond words. Just don't even bother.
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May 2023 by Sai Sandeep
I recently rented a storage unit and truck from U-Haul and had a great experience. The facilities were clean and well-maintained, and the truck was in excellent condition. But what really stood out was the exceptional customer service I received from Alex. He went above and beyond to help me with all aspects of the rental process, from selecting the right storage unit to showing me how to use the truck. He was friendly, knowledgeable, and patient throughout, and made the whole experience much easier and more enjoyable. I highly recommend U-Haul, and especially want to thank Alex for his outstanding service.
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May 2023 by I I
You have to have a credit card to rent a U-Haul truck. wasn't told this when another business referred me to them. I had already withdrawal the money out the bank.
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February 2023 by Chill Will
I spoke with a gentleman by the name of Emanuel, service was great and he was able to help me out with my storage unit with no problem great customer service at this location
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July 2022 by Jose Ramirez
Terrible business, I was only moving down the block. Had a reservation online a day before. When I show up Mr Landa decides to do a completely different transaction for a different truck and charge me 40 miles and decides to void and ignore my reservation on file. He desperately wanted to upcharge for no reason and canceled my reservation and now I have no moving truck.
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April 2022 by Iam Yanier
Cheap price like always
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April 2022 by Sukanya S.
Good location very strict and safe the manager and officers nice and helpful skills this is the place that you can rely on thank you.
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February 2022 by ASK ANGEL
Raggedy storages / and cheap locks key break off in lock/ storage get off tract ofen
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January 2022 by Jonno Norton
Very good location. A little pricey but its worth the cost.
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January 2022 by Jabari Watson
Very disappointed with the customer service I received
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August 2021 by Michael Sabrsula
I have a family member that rents a storage you unit at this property. His unit was broken into and completely trashed out. Someone broke off both locks then replaced the lock with a new one we can't get off. We were never notified so it's unclear how long the unit was exposed.The property has removed the security gate although you still need to a keycard to access the elevator. The entire situation if very suspicious. Planning on getting the hell out of their this month.
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August 2021 by Michael S.
I have a family member that rents a storage you unit at this property. His unit was broken into and completely trashed out. Someone broke off both locks then replaced the lock with a new one we can't get off. We were never notified so it's unclear how long the unit was exposed. The property has removed the security gate although you still need to a keycard to access the elevator. The entire situation if very suspicious. Planning on getting the hell out of their this month.
