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February 2024 by Lady Omusuku
Wonderful staff and manager....Cynthia Boss!
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January 2024 by Derick Carter Jr.
Great customer service! Clean trucks and location, and knowledgeable staff.
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September 2023 by Amisha Singleton
Went to this location for a reservation, Cynthia and Judi were very helpful ♥️ I appreciate you both!
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May 2023 by Lee “Lee”
I only needed a small locker ? and this location had an unmatchable price to suit my need.You can do everything ONLINE to make it quick and hassle free.Locker was clean and ready upon arrival.. the entire facility appears well maintained.Thank You
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May 2023 by Adrian Cottle
Awesome place for all things storage and packaging. James went above and beyond! Highly recommend! Thanks!
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March 2023 by Jonan Zelaya
Great service! I will gladly come back for my truck rental needs. Thanks a lot James!!!
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March 2023 by Jade Atkins
If I could give this location 0 stars I would. The front office lady was not helpful at all, she watched me struggle for almost 30 minutes then when I went in to get help for the third time she decided to tell me she had the keys to the truck. I requested a refund and while speaking to a family member she told me I could have my family call the manager as well she requested I leave and that I was aggressive and threatening. Her name is Judy. Never again
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January 2023 by Ri Mi
Truck was clean and in good condition. Staff were very kind and helpful. They will treat you fairly here.
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December 2022 by Mariana Aular
I am giving you 1 star because there is not an option to put 0. The manager don’t care about anything. It is suppose to open the buildings at 7am and they are never on time. The manager told us “if you do not like it, you are welcome to go to another store” she also, said “I am on my period (cycle) and you should be more respectful and wait while I change my tampon!”Who says something like this? Hopefully, we’ll change soon. Do yourself a favor and find a better store!
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December 2022 by Lyn Randle
James and Judy are awesome!!! Thank you all so much for the wonderful hospitality!!!
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October 2022 by Valeria S.
DO NOT COME HERE. I made the mistake of trying this place out again and the front desk lady made up that I need to give two phone numbers of other people and they needed to verify them on the spot. Two phone numbers of two other people for what??? I've rented 100 U-Hauls and have never been asked to do that. I've rented more that 20 times from this exact location and have never been asked to do that. NEVER AGAIN, biggest mistake was coming back here. I will continue to giving my service to the 10220 Katy Fwy location which is just a few minutes away. I just went and got a U-Haul from that location and wasn't asked for any numbers or verified people or whatever else. They just profiles me and I'm a computer engineer that works as the GM for my company.
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October 2022 by Ilene Kloch
I personally want to thank the manager James at the Wilcrest and I-10 location #746042.He has been absolutely wonderful, kind, and accommodating!That’s what you call outstanding customer service!!!I highly recommend this particular U-Haul location! Ask for James!
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August 2022 by Citywide Massage
Had the best and most personal and helpful service moving OUT. Yes, AFTER completing my needed stay for months, I was treated so well and with great assistance as if they were not saying goodbye. (Because with me, this kind of service will make me pass up closer locations to return)I really appreciate the care. Thanks!
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August 2022 by India Watkins
I ended up moving my entire apartment by myself (furniture and everything) out of one of my storages to my new place. I was so burnt out and the lady (I think the GM) was a blessing when I needed it. Everyone that works there is so nice and helpful. Im definitely keeping my other storage here even though I moved to Rosenberg.
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March 2022 by Asif Waheed
The best place in Harris county and the main reason is their Manager Judi and her husband. Both are very friendly and very accommodating and they kept this place like a 5 star . I was shocked to see their restroom. Like a 3 star hotel . Clean facility and secure.
