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September 2023 by Brent Coutts
Very responsive and helpful staff! Nice equipment too. Their forklift handled a tough job well.
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August 2023 by Philip Bullock
Wonderful people that really try to solve your issue. very kind and understanding. Highly recommend.
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June 2023 by Jamie Thompson
Racist staff
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March 2023 by Jamie T.
You know when someone is trying to find issues because you're colored - Afro American to be exact. I paid $1,794 to rent equipment to clear my land. The first peculiar issue was that the Maria told me NONE of the five units of equipment I requested were available. Weird, but ok give them the benefit. The next day I was called by Brice questioning the address on my Driver License of course his excuse was aligned with fraud suspicion after I came "in person" with a "major credit card". So, I informed him I am in the Harris County Confidentiality Program for reasons I'm legally not required to give him. However, I can provide him my homestead address - which is a house I OWN. He stated he would need the "confidential documents" provide by the county. I informed him I will not provide these documents as this is not to be disclosed with anyone outside of the DA office. I just mentioned that I could provide him my deed and matching identification for the company's asset protection purposes. He stated that he would talk to his supervisor. This is a bunch of bull. It the typical protocol to find reasons to discriminate and accuse a Black/Brown business owner of being a suspected of fraud (guilty by skin complexion). Great thing this area is full of equipment rental facilities that don't racial profile! They will definitely be reported to the Texas AG.
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November 2022 by michael Martin
minimal communication.
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November 2022 by Joe Moreno
Everything was smooth quick and easy
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November 2021 by James Schenk
One of the 2 scissor lifts we rented had a hydraulic leak from the start, needed serviced. Service guy did promptly come out and fixed problem before noon and called me to say it was good to go. Fortunately, we were able to make due without it in the mean time. This also happened to us around 3 weeks before where we ordered 2 scissor lifts and 1 of them suddenly broke down with an electrical problem. Again, great service to get back up and running, but did delay us.
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November 2021 by Sandra Ortega
Same day ordering and was able to get it schedule for delivery. Rep was very nice and knowledgeable.
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November 2021 by Daniel Ruiz
The driver delivering the forklift rental was excellent and was even early. Very good.
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November 2021 by Jorge Salazarleon
Great store to rent equipment from. Nice people prompt service.
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November 2021 by Robert Kuhn
Responsive to my request with timely delivery
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November 2020 by W Paul Waits
This was my first time to rent a large equipment item from United Rentals, and get my information entered into the Database. I was provided the Articulating Boom Lift model I requested along with United Rentals Academy training/certification.
