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December 2024 by Nolan Lotman
Joanna was great to work with an they are honorable dealership
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December 2024 by Dru Thomas
Johanna hooked me up with the sweetest truck Thanks
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December 2024 by Kenneth Smith
I just want to say that universal autos is one of the best dealerships I've ever been to when I've got there Joanna help me out with everything and David helped me out with everything but Joanna was on top of her game she is one of your best employees and she does such a great job to make sure that the customer is at ease with the whole process of buying a vehicle I think y'all owe her a t-bone steak dinner and she is just such a wonderful person and I appreciate all that y'all did for me when I come about my truck thank you very much and God bless you all if I could give her more stars I would
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December 2024 by Brandi Pierce
I can't explain how AMAZING the service at Universal Auto Center has been! Josie is TOP TIER and the way she goes above and beyond with her Customer Service has made my experience flawless! I highly recommend purchasing a vehicle from them.
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November 2024 by Jayce Celestine
Wonderful dealership and very accommodating staff!
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November 2024 by James Grant
I can not tell you more about a fabulous experience with universal auto ! My college age daughter needed a car a saw this Toyota 4 runner at car guru at this location. The people were so great to work with .. the car is great ! I would give them more stars if I could .. ps you made all the big name dealerships (beside classic) look really pathetic.. thanks .. Dr James C Grant
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November 2024 by Joey Gibbs
Our buying experience was very smooth, the team is very friendly and customer oriented
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November 2024 by Val Bazar
Easy transaction!
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October 2024 by Gustavo Silva
EXCELLENT EXPERIENCE, your manager and owner very attentive, then Yoselyn or the finance person, super helpful and following up on the purchase, the car that was purchased in 2016 in very good condition, details typical of the time but they had performed the service, change of Premium oil and detailing a little far away since I was in Spring but from the search for weeks it was definitely a good choice, much success and Congratulations to the Team.
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September 2024 by Brad Britton
I was able to do 98% of the buying process from home. All I had to do was come in and test drive it and sign. Very fast and I got a great deal on a truck I needed. I will be bringing my mom here in the next month to get her a vehicle as well.
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September 2024 by Christopher Perez
Was shopping around for a truck because was in need of a work truck but found UAC and they had a great selection of awesome vehicles cars & trucks in great clean condition.
Mr.David helped me into getting in the vehicle I wanted & staff is amazing , nice & helpful to your needs . If you’re looking for a great used car or truck this is the place you will not be disappointed.
Thank you Universal Auto Center for helping me & getting me rolling again !
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September 2024 by Brittany Kluczynski
I bought a car here two weeks ago and it was a great experience. It was my first time buying my own car, and I was very intimidated going by myself. Josie & David were both wonderful, as was the young man at the front desk, and the mechanic who went with me on one of the test drives. There was one issue I noticed with the car and they wasted no time fixing the issue. In the meantime I had a problem w/my bank, and they allowed me to borrow another one of their cars so I could go speak with my bank in person. I was gone for over an hour. When I returned from the bank we went on another test drive and everything sounded good. I’ve been driving it for 2+ weeks now and it runs great!
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September 2024 by Jay Tanet
First of all, I never give five stars... I mean nobody is perfect right? Five stars implies perfection. So, while I would give the vehicle I purchased (a 2008 Toyota 4Runner) 4.5 stars due to a bad gas gauge/sending unit I cannot say enough about the entire UAC family. It was after hours on a holiday weekend and Josie wanted to go home, but she waited for me to arrive and treated me with professionalism, kindness, and respect. The same can be said for her brother David. While I don't know his name, another man there helped show me the best features of the vehicle before and after the test drive. I just can's say enough about this team. FIVE STARS for the entire crew and family at Universal Auto Center, LLC.
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September 2024 by Pete Villegas
The place sucks! If you want to test drive a vehicle there you better bust out your check book because they’ll require you to get full coverage insurance just to test drive a car there before you even buy it and know if it’s a lemon or not. I spoke with them in the morning and afternoon, letting them know I’m coming to buy one of their vehicles (2009 Honda Accord - Silver). David and another guy both advised me that the car was still available. So I took off work early, drove an hour to get there and when I told them I wanted to see and test drive the vehicle then they (a woman) told me I need to buy full coverage insurance on the car just to test drive it. Yeah Wow!!! Terrible service don’t waste your time there go somewhere else where it doesn’t cost you a dime to see and test drive a used car before you buy it. Needless to say, I lost personal and work time to travel there for nothing because I didn’t buy the car much less see it. I lost money taking off work early and it cost me quite a bit in gas traveling there and back home in traffic. I noticed other customers’ reviews they say they were able to test drive their vehicles. For some reason they treated me differently, a lot worse.
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August 2024 by Shetara Granger
I bought a 2012 Hyundai Tucson and so far so good. No complaints. The vehicle rides smoothly. The people in the office were nice and the transaction was easy. I would recommend this dealer to others.
