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April 2023 by Rosie Marquez
We were greeted by the owner Bob as soon as we stepped in the store, He took time to help us with everything we need to know about supplies and recommendations on building an outdoor kitchen, their prices are very reasonable. His knowledge and skills comes from years of experience .Bob was Very Helpful and very Kind. Thank you Bob for a wonderful 5 star customer service experience.
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April 2023 by Joseph Blanco
If your thank is not fully empty , you get a discount before buying. Very honest business and friendly old timers.God bless them!
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September 2022 by Gah T.
I was referred here by my patio builder and, upon approach, I was a little worried I may be at the wrong place. But don't let the exterior fool you. As soon as I got inside the owner and his wife greeted me at the door and gave me a thorough tour of their grill options. I have absolutely no idea what I'm doing, so he gave me a crash course in grilling and all the things I may or may not need for my new outdoor kitchen. I did lots of nodding as if I knew what he was talking about, but let's be real - I'm no chef and I've used my current grill sparingly so it sounded like another language to me. He made zero attempts to upsell me despite my obvious lack of knowledge, and actually suggested cheaper versions of some of the products they had to offer. I'm probably not having anymore outdoor kitchens built, but if I did I would immediately come back to visit Bob.I highly recommend them and will be sending all my friends there.
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July 2022 by Simpson Pham
As I pulled up, an employee came out and greeted me right away. I was there to get my propane tanks refilled; and was in and out super quickly! Friendly staff and great service so I will definitely be a repeat customer
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July 2022 by Darla Monteiro
Outstanding service. Bought my gas logs, multiple propane tanks and refills and other merchandise from them since 2003. Highly recommend this company!
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July 2022 by David Bernal
I’m glad we decided to stop by and get our outdoor kitchen from this place.
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December 2021 by Anthony V
I used to go to Uhaul to fill my tanks and they always made it seem like I was bothering them. The last straw was when I went about 30 minutes before they closed and after I rang the bell, the young guy comes out and says "No propane!" I'm looking at this huge tank thinking, "Yeah, right." The next day I went to Universal and I'm glad I did. I will NEVER get propane from anywhere else! The people are super nice and I was in and out in a flash. To top it off, they had lots of grill-related accessories to peruse.
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September 2021 by Juan Imperial
Outstanding service! Bob was extremely helpful and knowledgeable. Life time customer and highly recommended stopping in if you love to BBQ. Oh he also does outdoor kitchens now and has lots of grilling accessories. Thank you again Bob!
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September 2021 by Joshua Martin
I’ve never shopped here, but I do wanna say that the owner is fantastic. I had broke down right by his store early in the morning (around 5) and when he opened I had my car completely blocking his driveway.Needless to say, I wasn’t having a great morning, and I couldn’t fix it until stores started to open. It would have been very easy for him to just call the sheriff and get me towed, but instead he helped me get it out of the way and pulled into the grass in front and let me figure out a game plan to get it fixed(which took me until 12:30)Great guy, who cares about people. Definitely needed that kindness that morning
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May 2021 by Anthony Dowies
Needed a new burner for my Bull grill. Called them up and they had what I needed. They didn't try to sell me what I didn't need and where helpfull on how to clean the old burners so I didn't have to replace all of them. Saved the day!
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December 2020 by Henry Rivera
Great customer service . !!
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March 2020 by Chris Barnhill
Truly awesome service!
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December 2019 by R A
I bought a Lion L75000 gas grill here. This business has been here forever. Great customer service from the owner. Very knowledgeable. It looks like it might be closed from the outside but walk in and you’ll be surprised. They sell different types of fire wood.
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October 2019 by Douglas Robertson
So I called the gentleman who turned out to be the owner today, he was very patient with me very knowledgeable in his field and generally seem like he cared and worked out a few scenarios and basically let me know where I could find what I needed even though it wasn’t to him. your a credit to your industry.
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January 2019 by Ted Baker
I've been getting propane refills and grill parts here for years. Always great service e and help. The owners are extremely friendly, and the prices are good.
