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March 2024 by Gene Kaplan
My Audemars Piguet chronograph was service perfectly. Definitely the best ever.
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March 2024 by Tal Bitton
My Brretling chronograph was serviced in a timely manner and perfect, best ever!
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March 2024 by Rodney Troutz
Abel and his team did a fantastic job on my Mont Blanc watch. Extremely fast and went above and beyond to get it to me before I was going on vacation. Will use Universal for all my timepiece repair needs!
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December 2023 by Pierre-Paul Baradat-Liro
Came in to resize my watch, they did it very fast and Abel is extremely knowledgeable. Great shop and great people, highly recommend.
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December 2023 by Reed Harding
This is the only place I service or repair my watches. I trust Abel and Jonny without hesitation. Alex is fantastic, too. Their work is unmatched. Prices are more than fair. Much quicker turnaround time than others. Would give more stars if possible! Thank you for everything y’all do.
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July 2023 by Katie Altpeter
The whole team was very welcoming, friendly and helpful! I dropped off a watch for repair and had some links taken out of another. The drop off process was easy and the link removal took less than 10 minutes. Pricing was also good! Definitely would recommend and will be back for all my watch needs.
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July 2023 by Bob Josephs
They repaired a 1944 Omega automatic, I inherited from my Dad. It was done perfectly including solving the problem of the back of the case that was missing. They replaced an after market crystal , cleaned and oiled the movement and put a display crystal on the back. Now I can look at the movement like many modern watches. The repairman came out to tell me how much he enjoyed working on one of the earliest Omega automatics ever made. It keeps great time which is pretty amazing for an almost 80 year old watch.
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April 2023 by Omar Chahine
Abel and Johnny Baldasso as well as the entire team at Universal Watch are nothing short of OUTSTANDING! I brought in my steel Rolex Datejust, which I inherited from my father, for an emergency repair as a gasket had become compromised and the watch was experiencing a fair amount of moisture intrusion. Abel and Johnny addressed my watch rapidly in an effort to prevent future damage to the movement from the moisture intrusion as well as performed a full service, installed a new crystal, and regulated the timekeeping to perfection. My father's 57 year old watch now keeps time just as well as a brand new watch which is truly impressive. I am very thankful to Abel and Johnny for their expertise, integrity, and honesty and look forward to visiting them again in the near future.
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March 2023 by Denny Antonio
I brought them my recently purchased Moonswatch, which I scratched (the glass) the first day I wore it. They made the scratch go away in about 10 minutes. So happy I didn’t need to get it replaced. Definitely recommend it!
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March 2023 by Bozo McBozerson
Excellent service. I had a vintage Seamaster serviced here at a fraction of the cost, and was also assisted with a watch verification. Abel and Johnny are the best in the business. Will be returning in the near future for more assistance.
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January 2023 by Saleem Ahmed
They are the best in the business , if you need to get your watched serviced or repaired these are the guys to go to !!
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November 2022 by diego flores
I was having issues with my Hublot Big Bang Unico Black Magic. I was sent to many different places across the United States only to receive an estimate with an astronomical figure and then I got my watch back with an apology stating that it could not be repaired and should be sent to Switzerland.The Horologist at Aeon Watch/Universal Watch was able to assess the issue in a matter of a few days and to my surprise the price was reasonable and the repair was completed within 2 weeks. I am an engineer myself and I recognize knowledge and talent quickly when I see it. Thank you very much!
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October 2022 by Ronen Babajanov
Unfortunately, the chronograph in my Zenith El Primero was not working for some time. I approached many watchmakers for repair and received a consistent answer of “I do not have the tools nor the expertise in dealing with such a complicated movement.” I was referred to Universal Watch Company and spoke to Abel. Abel was able to properly assess the issue before opening and disassembling the timepiece. He was by far the first person to have the knowledge with this movement so I felt comfortable enough to leave my timepiece with him for in depth assessment. He was able to get back to me in a timely manner with confirmation of the issue and repaired my watch in a matter of days! From experience I know the turnaround period going through the brand directly would have been 4-6 months, but Abel was able to repair my chronograph movement in a matter of days. I highly recommend using Universal Watch Company! You will save time and money as opposed to going through the brand directly.
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October 2022 by Eran Abutbul
I wanted to take this opportunity to state that I am impressed with the Service, knowledge and experience beyond my understanding.I took my Zenith el Primero Chronomaster Model # 03.2160.4047 to several places because the date was not working and nobody had an answer for me. Abel Baldasso designed and made a part by hand from nothing and now I have my watch back working perfectly and what a reasonable price for this level of Horology, unbelievable! Thank you Aeon Watch for such a remarkable one of a kind job! I will be a customer forever!
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October 2022 by Erica Tat
I’m a beginner when it comes to watches, and embarrassingly, I brought a watch that doesn’t even need a professional to help me adjust the strap. However, the gentleman who helped me (seems like he may be one of the owners) didn’t make me feel stupid and not only showed me how to adjust it on my own but also did it for me as well. He could have charged me some amount but didn’t. This may seem like common sense since he didn’t have to do much; However, not everyone thinks like that. These little details matter, so with this experience alone, I want to give Universal 5 stars based on the kind gesture.
