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August 2025 by Bingqing Zou
Very nice people, very good service. Parking is limited though.
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August 2025 by Susan Zarate
Excellent service at our local UPS store.
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June 2025 by Jihoon LEE
Lost my package and damaged my valuables. Didn’t explain insurance and didn’t treat it properly
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June 2025 by XJ Hou
I need to print a label. Even though they advertise “printing service”, they do not have wireless printing to print from phone on their printer. They charged me $2.00 for them to receive the label from the email, then about 0.17 + tax for printing label (the cost of a black and white printing for the “printing service”).
For a true customer focused service, It should be relatively easy to set up wireless printing so that a customer can connect to the printers to print a pdf file. Many home printers have that function and I do not see why they could not offer it with 2-3 printers they have in the store. They could still offer $2 charge for customers who want them to print a label for him/her
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June 2025 by Joseph Donnelly
TK is a rockstar. I have brought in multiple heavy, awkward disjointed Amazon returns and he accepts them with a great attitude every time. This location is lucky to have him.
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June 2025 by Vikki Henderson
TK Was so helpful I recommend this location
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May 2025 by Kiah
5 Stars to Yodali. She was an absolute force of nature at the very end of the day, when most people are running out of steam and patience. Efficient and courteous. Great job!
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May 2025 by Michele Granit
I needed a document notarized and unfortunately my bank did not have a notary on the premise.
So happy to learn you offer notary services!
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February 2025 by lacrecha guillory
I love coming to the Bissonet location because Edgar always gives excellent customer service and he knows me by my name which makes me feel like a valued customer.
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February 2025 by Dijon B
Edgar was of great help. Excellent service!
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February 2025 by Bianca Lopez
Great service everyone here is very kind and helpful, especially Edgar C he is very friendly & professional. My place to drop off my packages.
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February 2025 by Yini Collette
Edgar was very helpful! Great UPS experience.
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February 2025 by Debbie Maurer
I so appreciate the team at the UPS store on Bissonnet near Kirby. To a person, customer service is exemplary and I’m always greeted with a smile.
Edgar Castillo deserves a special shout out for his packaging of my granddaughter‘s jewelry box. I was nervous about sending it, and he assured me he would pack it so it got there in mint condition. It did and I am grateful for his kindness and extra attention to detail.
This is a hard-working team and everyone goes above and beyond. Thank you, Edgar! Thank you, Q! Thank you, Jose! You guys are the very best! ☺️
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February 2025 by Justin Fivecoat
Edgar and the guys were extremely helpful and very professional
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February 2025 by Rima Baassiri
Edgar is always so nice and helpful!
