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March 2024 by Timmy Nguyen
This ups store closed early than 7 pm violated the ups policy. They lock door at 6:56 pm and don't let me in. The skinny lady with the class very rules and don't even let me know her name . Very disappointed.
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February 2024 by Andrea Johnson (AJAX the Great)
UPS is far more accommodating than the post office and FedEx combined, but this particular group of young professionals are extremely helpful, knowledgeable, and their customer service is on point.
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February 2024 by Rudy1959 Romero
Award winning service Amazon QR in out 1 min thanks cesar.
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February 2024 by Daisy T
Leslie is RUDE, I asked her to tape my package up & she told me no because she had to help others in line. When clearly I stood in line too. If she hates her job this much, she needs to find a new one!!
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January 2024 by M Reyes
The arrival time of my package to the designated location was perfect.
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December 2023 by Aquilo 1
Great and fast service
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December 2023 by Recharl Johnson
This ia an excellent UPS Store!!! They always have number of workers in the front and able to get the customers in and out very fast and done with the utmost courtesy.
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October 2023 by Valdez Engines
Came here to return an Amazon product. The employee with the beard straight up refused to print a return label even after advising him I had just had a heart attack 5 days ago and didn't have access to a printer.I was advised by Amazon to return the product to any UPS store and they would be able to print the label. The dude needs to be fired hands down, THE ABSOLUTE WORST customer service I have ever received, and a breach of contract by a UPS employee against Amazon LLC.IF YOU DO NOT HAVE YOUR LABEL PRE-PRINTED FOR AN AMAZON RETURN, DO NOT COME TO THIS LOCATION. THEY WILL NOT ASSIST YOU.
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October 2023 by Monroe Mergers
CHRIS IS VERY KIND AND HELPFUL. WONDERFUL FAST SERVICE. GOOD PRINT PRICES
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June 2023 by Aziae Lion
Friendly and helpful staff with hardly ever a wait time. I love going here to return Amazon purchases. Quick and easy ?
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May 2023 by Tammy Bradford
I would rate this place a -10 star if I could. I have been to plenty UPS stores around the country to have items printed off. I have always been able to email the store the items needing to be printed. This store charges you to use the computer to print. Just ridiculous. $2 for 5 minutes. I would advice staying away from this store as there are children working there who lack customer service.
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April 2023 by G Sirron
This is the worst store I have ever been too. The young employee's have no idea what there doing. There rude and offer no help. I have used us store several times and had no issues. Just to access there computer for idk what, I was charged 10.00. All I needed was them to scan my barcode and print my label. But yet I was charged 10.00. This place is a joke.
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April 2023 by Alexis Maldonado
Staff treated me with nothing but kindness and answered all of my questions especially that worker Cesar Mendez he had extraordinary customer service and was such an amazing help when it came to returning my Daughter’s play house 10/10 would come again FTB
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April 2023 by Liset Garcia
I always go here because it is the closest for my amazon returns, but all the employees need to find a new job! Every time I come in I know all Im going to see is rude service and mean faces !
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April 2023 by WU HE
Highly recommend this location, absolutely it is the best one in Houston, every time came to this store the employer are so nice to sever me , I’ll be back soon
