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March 2024 by Andrew Parker
If I Could give (0) Stars I Would But It Wasn’t An Option.Literally the worst customer service ever. The lady that I personally dealt with was extremely rude, extremely unprofessional, & extremely ignorant. She needs to be fired immediately. I don’t understand how she got the job in the first place. Do not go here.
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March 2024 by Jonathan Alvey
The old black man who works here needs to retire. When trying to pick up my packages from the box I rent they don’t put any inside either box. Then they can’t find them, then you get childish levels of attitude when they eventually finally find all of your packages because “your not coming to pick them up!” When in reality I have been, they person prior was just too stupid to give me them all. Dealing with the usps is always a negative experience and I disdain the fact I have to rely on them for my business to function.
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December 2023 by Snoop's Den
I've been selling online for the last 12 years. So I have much experience dealing with post offices in the houston area. This location has hands down the best customer service. It doesn't matter who's helping you, they're all very friendly and very helpful. I live in the heights but I go out of my way to always come here. Keep up the great work.
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December 2023 by Tanya H
I made a silly mistake in writing the from-to address. Everyone, staff and other customers were all helpful to explain the issue and helped me fixed and shipped them. Great atmosphere and great experience.
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November 2023 by Natalie Sorsby
Come this post office. The older lady is cordial. The girl with braces is a joy. Due to underfunding some post offices are just crazyyyyy, rude, understaffed, long lines. 3 pm there’s no wait. All pleasant here
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October 2023 by Tina A
I’ve been shipping a lot of packages here and so far 3 have gone missing in the last month. I’ve also not received my social security card that I requested a month ago. I’ve received my sons but never mine.Today I went to pick up 7 packages. 1 was in my box. I went to the window and waited about 15 minutes before someone answered the doorbell. She appeared to have been sleeping and answered the door with a nasty attitude. I gave her the slips and she brought out 3 packages. I told her I had atleast 2 more. She came back with two but it wasn’t one of the ones I was expecting so I realized I indeed should have one more. I asked my son to check the other packages to confirm and sure enough I was still missing one.I tried to explain this to her but she kept on saying “I don’t know what to tell you” , “we ain’t got no more packages for you”, and was rushing to close the door on me.Once again I’ll have to file for another missing package in order to get my money back.I would not recommend this post office for receiving mail or packages. The people back there do not want to work and it’s obvious.
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October 2023 by Anolina Ketchens
They are stealing packages and lying about hold mail request! Asked to speak to the person in charge of the hold mail and she refused to come out! Stated my hold mail didn’t exist even when I showed proof from the USPS website for confirmation! Terrible place and thieves!
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August 2023 by Robert Hallenbeck
No Automated Postal Center (kiosk) to ship packages 24-7
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July 2023 by Bob Brown
They asked me to put tape on my package and pointed to the counter. I then put tape on my package and they said it was the wrong tape and I had to take it app off and reput it on after buying their own tape. Waste of time
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June 2023 by Sudhin “soodz1985” Krishnan
These guys are incredible. USPS generally gets the bad end of reviews which is mostly because people are uninformed. If you need to mail something out this is the place.
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June 2023 by Nathan Essy
What a fantastic post office! I had been stressing all week about my package I had shipped from another state for some reason my tracking info never updated and I called this post office for help and they went above and beyond. What an incredibly helpful staff they informed they had my package and it was on its way. I explained to them I lived in the montrose area which Is beautiful but has it’s shady corners which I happen to be surrounded by. Krishna Jones came and personally delivered my package to my door at 8:45pmRight when I got home. I was ecstatic and relieved. This post office deserves 10 stars Krishna was so kind and sweet. She made my day and her smile was what I needed. I applaud the staff here I’ve never seen this kind of treatment at any post office. I want to thank you all! If you’re looking for a local post office to go to this is the one! Look out for Krishna because she is going places
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May 2023 by Tyler Harrington
Absolute coolest most chillest post office worker dude I’ve ever seen. Dude is polite and does funny voices and makes your experience not unpleasant. I recommend driving the extra 5 minutes and sending your package from here where you’ll get treated decently even if you have to buy the tape.
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May 2023 by Meli A
The staff here is always so kind! Also bless the lady in front me who paid for my postage this past week!Good vibes here.
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April 2023 by Gracie Quiñonez
In and out quickly. Great customer service ◡̈
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December 2022 by Michael Polk
By far the customer service at the GreenBriar Location is Amazing. There are 2 branches much closer to my home and I prefer to go to Greenbriar as they are fast, efficient, professional, and most of all Happy and Joyful..