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March 2024 by Shaleen Lynce
This year alone they have sent back two packages for “no such number” when the address was 100% correct. Other items purchased from the order but shipped separately via usps were delivered just fine.Also at least one of the items never actually got returned to the seller.
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February 2024 by Jorge Delgado
The supervisor hung up on me because I said “ you should know your a supervisor” stupid idiot.
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January 2024 by glenda kelley
Post carrier returns my mail out of the blue. My attorney says it was sent back address is correct. Do they know how to read zip code. Whoever is delivering at Lancaster Senior Village please read the correct box number and name and place the mail in there.
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January 2024 by Maryori Bustamante
One star is too much for your service, your worker threw my package and he/she did a Blass with my epso, salt. This person open my bag and removed the bag with the salt and just left an open bag full of salt and another item cover with. What kind of service is giving your people to the community. CLOSE YOUR LOCATION OR HIRE KIND WORKERS. Your service is 0. Your compromise is 0. Your responsibility is 0.My door was with salt, too.Thanks for letting the boxes unlocked, somebody stole my medicine and my mail. Your service is really horrible.
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November 2023 by Saiyedali Sunesara
They don’t want business
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October 2023 by Jose Moralez
Worst customer service, they have a huge attitude, keeping my packaged delayed for over a week
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October 2023 by Alma Ubias
Horrible! Unprofessional theives! I was mailing a package here and the worker said it was media mail postage & she was going to open package if it wasn’t I would have to pay extra postage. She opened my package and returned it with contents ruined! The package weighed less than 3oz! I have had many missing packages using this post office & now I understand why, if they are opening packages and keeping what they want! It is a federal offense to open mail that does not belong to you. Do the workers here not know the law concerning opening mail & work at the post office? This woman should be fired to hire educated people with integrity, manners that don’t steal and know the laws!PLEASE!!! Stay away from this location:USPS 5302 Galveston Rd, Houston, TX 77017
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September 2023 by Jack Rodriguez
Bad Experience with this post office. Delayed my package 2 days in a row. Since my package kept getting delayed i went here to see what was going on. Employee right away was giving me an attitude simply because i ask why does my package keep getting delayed and if its possible to pickup my package instead. I was then told to go around 8am the next day to this box window thingy. The next day comes around i go where i was told i ring the bell and i hear people inside but nobody comes to my response or nothing. Incompetent and Lazy USPS Employees unable to deliver packages on time. There was no reason my package should of kept getting delayed there was no bad weather delays or nothing. 0 Stars out of 5.
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August 2023 by KIM Deleplank
Have always been taken care of great people very friendly
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July 2023 by Katherine Sadler
Friendly helpful service at the counter. We sometimes have a new carrier on our route who needs help with our gate, but when we call to give the update they always help.
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June 2023 by Stephanie M.
Came here once and had a nice lady attend me but I went today and had the worst experience. another lady attended me I didn't get her name but she was so rude and talked to me like I didn't know what I was doing and was trying to make me pay to ship out an order that was already paid for. If you hate your job so much just quit.
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May 2023 by Melvin Park
Had a package not delivered because it would not be in a secure place. This was an Amazon box full of toilet paper. I live in a condo and get one of these boxes once a month. The postal person did not come by my front door because my Ring doorbell video camera would have picked him up. My front door is about the most secure place because of the Ring Doorbell Video Camera. Now it's going to be delivered and most likely they are going to repeat the same thing again and the return it to Amazon. What a joke!
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May 2023 by Ana D.
System was down all week , I was not able to send packages. Wasting gas and time with this facility .
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February 2023 by Christina Meza
I recently moved into a house and paid $30 to receive my mailbox key. It’s going on a month in a week and I still have not received my key.Not able to receive no kind of mail !!!!Every time I go to the post office. they tell me tomorrow tomorrow ……..
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January 2023 by Yvette J.
Absolutely awful service. The girl working your window today looked like she absolutely hated her job and she as extremely rude to me and everyone that walked in. The sad thing is this post office was out of my way but recommended over the one closer to where I was. I think I will try the other one next time. This type of service can ruin a persons whole day!
