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March 2024 by missb181989
I had a passport appt set for today but went early due to the weather. We get there only for the young lady at the desk to say that the person who does the passports were not in today without receiving any notifications or emails stating to reschedule. That is very unacceptable and not professional. I understand things happen but at least give notice to reschedule to a later date or a different location. She was very apologetic but it’s not her fault. Today has been a very bad experience because, I went to several other locations as well and no one not doing passports today. Wasted gas, time, and energy.
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March 2024 by Ivory Robinson
Poor service will not go b here again . There 15 people in and only one person at the at the counter,just bad service
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March 2024 by Jennifer Murillo
The wait time is ridiculous…be prepared to spend at least 30 minutes here for a simple transaction.
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March 2024 by Ian Brown (Ian)
Worse post office ever they don't open at posted time extremely poor customer service and the the people are extremely rude, to everbody the walks up to them, if you hate your job just quit, save the rest of us the
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February 2024 by Lj Young
Been waiting for days on a package here... Dang shame I have to waste my gas just to stand in a long line to find out what the issue is.
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February 2024 by Alex Enriquez
I wanted to send a letter, the lady said I'll place it myself to be sentIt is 2-5-24, and it's been two weeks??????? It is not rocket science. I wasn't even aware I could buy a tracking order number. If I would've know then I would've purchase it because its a very important letter. How and where do I to check???? Huh????
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February 2024 by Diana
Terrible service!!!Only one person working in the front and manager doesn’t even come out to help.
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January 2024 by Michelle's Tupperware Precious Plastics
Maxey Rd post office has located my missing package and is being delivered today. They took the time to personally call me as well as sending an email. I greatly appreciate it!
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January 2024 by kevon spikes
One time my check was in someone else mailbox . and the next time my son bike was in front of someone else house.
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January 2024 by Litney Suarez
If I could give 0, I would be happy to do so. I have already made 2 appointments for my daughter's passport and on neither of the 2 occasions have I been attended to if it is not due to lack of staff, it is because the person in charge has not arrived, that's for no reason. talk about the "good treatment" of the staff, in short very unprofessionalism
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December 2023 by Matt Rodriguez
The people here are trash!!!!! They should all be fired. I will pay more money to ship with anyone else. never use this place every package I order I contact the seller and ask if I can pay more to have it FedEx.
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December 2023 by Sheezelectric
They were nice and helpful sending my passport off and making the appointment.
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November 2023 by F Patricia Pereira
Its 9:15 lateee to open and have NOT open yet I have a docs appointment. Service of responsability here needs improvement.Opened at 9:30!!! They should have spanish speaking clerks to help more community. Alot of people here need help!
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November 2023 by Dawn Webb
Terrible……I’ve been waiting at this door for over an hour trying to pick up a package that failed to be delivered because “They just didn’t put your package in the truck” is what was explained. I left because who knew it would be this hard to pick up a package. Do not ever go to that side door, it’s obvious no one is actually back there.
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August 2023 by Yolanda Martinez
1 attendant at the counter and about 15 people in line.? Better of going to Galena Park or Channelview post office.
