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March 2024 by s x
Came here during 2:45 pm to get a document notarized and no one was manning the place.
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February 2024 by susmitha veludandi
The staff member said to me to wait from 4:30 to 6 I was being waiting for him in front of my mail room. He never arrived very disappointed ☹️
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February 2024 by Ashley Perry
Multiplies this post office has not opened on time by greater than 10 minutes. Other times check out occurs when worker making personal call. Highly unprofessional.
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January 2024 by Suzanne Hoag
I love the Nassau Bay Post office, it's a short walk from my house, the clerks are always nice no matter how busy they are.
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December 2023 by MD Ebrahim Chowdhury
Over here, the service agent Perez is the best.He always keep me happy on doing jokes and his service is pretty fast too.Not all USPS is great but this particular location is really great.
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October 2023 by Dawn Ficht
Always friendly service. Never had an issue. They are very helpful
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July 2023 by Alexis Jolivet-Chambers
The lady at the counter was very rude. She states her job is to “scan the barcode & that’s it.” I was told if my items fall from my package since I didn’t tape it close, then that’s just what’s going to happen. I explained to her the barcode states to bring the items in (no package even required!) After reading past reviews, I see I’m not the first person this has happened to. Very poor customer service.
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March 2023 by Elora Lowe
Every time I’ve gone there it’s been during their Saturday hours, which I’m very grateful they have. Always really nice and patient people.
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December 2022 by Darcy Clark
Don’t trust this post office. I went here to return some retail items using a QR code. The post office is supposed to scan the code, put a label on the package, then send it out. The lady scanned my code, but when I checked the status with the shipping number, the status says they never received the package. I went back in to inquire, and the woman at the counter was no help at all and said it was my fault because I lost the receipt. Do not trust the USPS. They’re thieves and you won’t be able to find any one to help you. They don’t care at all and are very rude. They’ll steal your packages.
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December 2022 by Darcy C.
Don't trust this post office. I went here to return some retail items I purchased online using a QR code provided by the vendor. The post office is supposed to scan the code, print a label an put it on the package, then send it out. The lady scanned my code, but when I checked the return status using the tracking number provided, the status shows they never received the package. I went back in to inquire and the woman at the counter was absolutely no help and said it was my fault because I lost the receipt. Do not trust the USPS. They are thieves and you won't be able to find anyone to help you. They don't care at all and are extremely rude. They'll steal your packages.
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December 2022 by Rico
1) 19 minutes for 5 people.2) Their scale is off. My 1 Christmas card is 1 lb 1.3oz and and extra $0.39 for “non-machinable”. Uh, it’s a Hallmark card, their thicker one, but there’s no way it’s over 1 lb. It does not weigh the same as an apple. Think about it, why would Hallmark make a x-mas card that needs to go to the post office to be mailed. I was there for other things when I should have just slapped on 2 stamps for good measure.3) Do you really want to interact with anyone around that block if you had to? Be honest.
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December 2022 by Possum
Just want to Thank my Local Post office Community They are Awesome very helpful My Local mail people that are Boots on the Ground and to the Gentleman that helped me yesterday Ya'll are the best Thank You For Your Service !!!!
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October 2022 by Grace
me and my family have been going here for years and never had a problem. I sell merchandise online and ship through here and they always get my packages sent out quickly and safely. couldn't be happier !
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October 2022 by henry pham
I'm here at the Upper Bay location on Wed 10/19/2022 at 9AM. The office have not yet opened.
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April 2022 by Samantha Kolojaco
Zero stars. The worst experience. My daughter filled out the application for a PO Box on 3/12 for a 3 month term. She went to the post office on 3/15. The lady told her she would contact her with the combo code. A week later nothing. So my daughter called and the lady was rude. I talked to the lady and she was very rude & disrespectful. She said there are only 2 people working at that Nassau Bay location and she will get to it when she gets to it. They are behind. Time went by with no contact. My daughter filled a complaint but could never get a call back from that location (it kept getting sent to the League City location). I finally filled a complaint on 3/21 & got a call back from Mrs. Cole at the El Camino Real location saying she was the acting manager for Nassau Bay. She was very nice & seemed helpful. She was helping & gave me her number. Said I would have the info by the end of that day. That turned fast. Still nothing. Now Mrs. Cole is MIA. She will not answer my calls. My daughter has been paying for a PO Box that she does not have access to. Waste of money. Needless to say she will be cancelling that before the 3 month term of wasted money is up. ABSOLUTELY RIDICULOUS!!!
