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May 2024 by Latroy Mayfield
Amanda was great and very nice and sweet and easy to talk to. She made me feel very comfortable as a customer and even though one day my fiancé went in there to get his to sell or something and kind of blew up on her and I apologize to her about it because first of all he should not act like that he’s a grown man second of all it’s just policy, but very, very much thank you for being amazing!!
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April 2024 by Paul
It was a nice rxperience
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February 2024 by Ngoc Chu
Don’t know how to do simple paperwork waited a full hr just for them to fix it
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January 2024 by Alex Garibay
One of the worst customers service the lady and the fat guy never going back there again they low ball than a mf
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November 2023 by John Doe
I bought an AR15 and was told that it was new. I was given the story that the guns get put up every night and that's why they get scuffed up. Thought to my self makes sense it wasnt to bad soI thought nothing of it. When I get it home and break it down the firing pen is broke the gun is useless. My advise to any body that buys rifles there is be very careful cause oh John the Manger Will screw you any chance he gets.
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November 2023 by Lisa Spaulding
Great team, great prices and nice things ❤️
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November 2023 by Patrick Butler
Great staff. Friendly and fair
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August 2023 by DeMarcus Fisher
I was initially very happy with Value Pawn Shop, but lately I've experienced some frustrating communication issues that have led me to reconsider doing business here. When I went to extend my loan on three items, the employee helping me only extended one item instead of all three. There seems to be confusion among staff about policy for extending loans and pick up dates. I was told I had 10 days after the due date to pick up my items, but then received a call the next day saying they were selling my items already. This whole situation has been confusing and disappointing. I hope management looks into improving communication between staff and with customers, as well as providing clearer explanations of policies. I want to resolve this issue so I can feel comfortable doing business with Value Pawn Shop again.
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August 2023 by Jeremiah Pardo
They offered very little on something that is worth over 900$. They low ball to make more money.
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July 2023 by Andrew Salinas
The customer services is ok the lady’s but the manger he has a horrible unprofessional rude I will not be ok back and I will recommend no body to go there hopefully they find a better manger the can treat you with some dignity and respect.
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March 2023 by Harold Clark
? I've been dealing with this pawn shop for 15years went there this afternoon and left my wallet in the truck and they act like they didn't know me thanks alot for the years but it's time to move on to better pawn shop that appreciate customers , with them high as prices
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December 2022 by Jillian Bautista
How amazing is this staff?? Let me tell you! I was searching for a hard to find item and John called another shop AND FOUND IT FOR ME! I got a great deal and even had the taxes reduced because I traveled so far (fiesta pawn on south post oak rd, also amazing see other review) to get there. Jaylynn and John and the rest of the staff are very helpful and eager to please. They will be getting an Xmas card from me my family for sure! Thanks y’all!
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August 2022 by Edwina Merchant
Worst pawn shop ever. John (manager- thief) is a crook . If your stuff is of value he will lie and cheat to get it. He will change paper work to. Don't trust this guy. Worst place ever.I rate negative -10.
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May 2021 by Tee baker
Great prices great value thank u tony n Mari
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April 2021 by ANDRES RODRIGUEZ
The best pawnshop
