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December 2023 by Shawn Spaulding (Sha-na-na)
Customer Service and pricing clarity is what kept my review at 3 stars. At first glance, the place looks like the Mecca of dollar store shopping. There seems.t1¹o be one of everything anybody could want. The tools and hardware were very neatly and heavily stocked side to side with everything from extension cords to sets of assorted washers. The Kitchen section was the same way with multiple choices of bottle openers to serving tongs, bowls, storage containers and more. I LITERALLY sat (in a wheelchair) looking with my bottom jaw dropped. I was amazed and overwhelmed at the selection. I should have got some pictures. I found the perfect shower curtain and liner I needed. The Christmas decorations and stocking collection were outstanding. WHAT KEPT ME FROM GIVING 5 STARS was the fact that hardly anything had an actual price on it, so it was difficult to budget as I went. Some items were marked from $2.99 up to 15.99 (shoes). I picked out what I was interested in at the time and headed to the register where I was greeted, (well, no I was NOT greeted) by the cashier, who never once smiled at me, but while he was checking me out, an obviously regular customer came in and they were discussing how they had changed their hair color and how good it looked on them, all smiles and such. I told the cashier when I was given attention that it was my first time in the store and I didn't see prices on everything, so I needed to see how much the items were before I purchased them. All Inwas offered was, "oh, everything in the store is about 1.99 and up." I just smiled and said "okay", just assuming what I was picking out was 1.99 I had to put only half of what I wanted on the counter. I was happy with my purchases. If I had more extra money I am sure I would have bought more, but being I secure about the prices, I was reticent in filling my basket, knowing my budget. When we were done he gave me my change and continued speaking with others, not acknowledging that it was my first time there and to make sure to "come on back now, ya heah?" It would have been nice to clearly know the prices as one walks Into the store, as the name suggests it's a "Dollar" store. I think the name ought to be "Value Dollar(s)", plural and a possible sign as you enter would help. The addition of an "Anti-Diva Customer Service class" would help their employees to connect with their customers therefore creating a repeat neighborhood "must have" on shopping days. I will go back, but I am not looking forward to it, personally speaking. I just went there today and I had to travel 1/2 mile with a walker (remember I'm handicapped) just to get there. Customer service is a MUST in business. I have no understanding that its one of the last things I see hardly anywhere. I recommend anyone to go check it out for themselves, if selection and.price are their need. There is something for everyone, that's for sure. There is a small vape store section inside and the bus stops right in front of the location. A big plus for me since I don't have a car and require the use mobility aids.
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November 2023 by Stormmie Vickers
Still pretty good lots of items, still can find what I need. Items are now $1.99 each.
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October 2023 by Alex “Dr. Faust” Aguirre
Good quality and they also have a smoke shop inside with some really cheap prices for E-juice, coils and more. They carry smok coils I got a 5 pack for like 18 bucks
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October 2023 by Rod Keels
This store's old name was Value Dollar #1. They had 126 reviews with a 4.3 rating. It's one of the largest and best dollar stores in Houston. They have an excellent selection of merchandise.I really like the new LED lighting that was installed in the store. It really brightens up the sales floor. The store is neat and clean. All products are front faced on the shelves and easy to identify. I visit this store on regular basis and save a lot of money.I would give this store a five ? rating, but the line to check out is frequently long. They need to call a backup cashier when this happens.
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September 2023 by Clenard
A treasure trove of useful items. I bought a bluetooth speaker for just $11 and am still shocked at how this small speaker booms. The cashier was very friendly too!
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September 2023 by San Evans
They store stays clean and it's easy to find the things I need.
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August 2023 by ana X
Nice store. Bad costumer service from the gay Edgar haircut cashier
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July 2023 by Swish Anderson
I absolutely love this store . The cashier guy is always friendly. The store is clean and very well stocked . I always spend more then I suppose to because it’s so much wonderful stuff there .
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April 2023 by L Sanchez
The go to store when you really can't find that certain thing your looking for....has alot products on hand
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March 2023 by Lance Robicheaux
This store has a lot of very valuable items at low prices and you can get plenty of help finding everything
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January 2023 by Gwen C.
I give the value, selection of items, and cleanliness a 5 ?, but the lack of customer service is horrible. When someone says thank you and you don't acknowledge it, it makes the shopping experience less than stellar.
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November 2022 by ken crimmins
Good selection of the most popular items. the selection of LED light strips has never been better. Makes everything better.
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November 2022 by Rod
Large selection of useful items. Store was organized and neat. Helpful staff too.
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November 2022 by Alicia DJ
I don't stay far from this place so I usually go here about 5 times s week. Majority of the items in here is 1.79 and worth it. This dollar store is huge and they have things you have been looking for and couldn't find other places. They recently added a spot in the store that sells vape supplies, cigarettes, cigars, and different CBD items. Each aisle in this store is packed with that you need. They have items that you didn't know you needed until you walk all aisles and see the items they sell. Even though I go so much I still walk every aisle when I go because they add new items almost daily. Some of the staff only speak Spanish but they will guide you to someone that speaks English if you don't speak Español. They recently put out Christmas decorations that I have not seen anywhere else. Shop this store and you will be glad you did. I know I be glad every week when I go.
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November 2022 by Melissa Fowler
Very well stocked, but I found it hard to find things, needs a better layout. It is very clean, has a big selection of almost anything you could, would, or just want items. And at a reasonable price.
