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February 2024 by Ricardo Avalos
We been costumers for more than 15 years we are very great-full to have a second hand store like Value Village on 1811 Gessner , we love the deals and the friendly customer service from the management team and on this time of inflation we need stores like Value Village on Gessner.
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February 2024 by Breauna Villarreal
Great prices and nice thrift shop, just wish they had a fitting room!!
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February 2024 by David Meda
I visited it but I didn't have much time. Someone can give me the idea of what offers there are throughout the week. I only know that on Wednesday everything is half price and the other days.
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February 2024 by Letsy Garcia
Value Village is a spectacular second-hand store, with very good quality of clothing, I am a frequent customer, especially the store that is located at 1811 Gessner Rd, Houston TX because it is always very well stocked, but like me, many people have uncomfortable because it is a slightly dirty place, it does not have a proper fitting room inside the store, but you have to use a bathroom in the back that is quite dirty and prone to theft, so the manager of the store (which is already quite rude and harasses customers inappropriately and also confronts them even without having even left the store) has decided that they will not let them try and that they will also not accept returns of the product, imagine that on my last visit last week I found a dress from very good quality with a price of only 80 dollars in a second-hand store where everything is donated and she couldn't prove it to me because according to her other people had been stealing a lot and that's why everyone pays and on top of that she couldn't return it, This disappointed me because as a company it has to look for methods from alarms to other methods to avoid these thefts and not take this measure that could even harm sales, thank you and I hope that my comment can help solve the problem and thus you can continue delighting with their products and services.
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December 2023 by Ruth Yang
Wednesday sale Try to park in the store's spot if they don't give you a break, end up paying more
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November 2023 by Mary M.
besides the incredibly high prices,the staff are for the most part rude.Appear to be very racist...if you are black,dont bother coming back.
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November 2023 by David Carr
What ever you do count your items and what you are charged. I had a terrible experience with the guy checking me out. He added a charge. Had to leave to take a picture of the daily sale, like I was a thief. He was the real thief. Please check behind them.
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October 2023 by Very Mary Berry
Always the absolute best deals on merchandise of ALL kinds. The most friendly staff.
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July 2023 by Brad Gurds
My 2 star rating has NOTHING to do with the employees at this location, they always are friendly and helpful. They also keep this location very organized, even on busy days.The low rating is for the recent price hike. Most items have gone up 80%-120% in price. The prices were surprisingly low before the price hike and i expected them to raise, but doubling the price of everything is not a good business decision. There is no differentiating you guys from goodwill anymore and a lot of people will soon choose to take their business elsewhere.
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July 2023 by J M
When I walked in I really thought I would be leaving with a lot of stuff but after looking at the prices that was not the case. Their shelves and racks are full probably because their prices are high.13-15 for used and donated pants is outrageous. I do not recommend this place if you're looking for deals because you will not find them here.
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May 2023 by Miracle Ahadi
After visiting the store and wearing a jacket into the store, the owners accused us of stealing our own clothing that we wore into the store. They are not only racist but they accused us of doing something we did not do. Even the women that worked there, were accusing us. I don't recommend anyone to shop at the store and if you want to get affordable thrift prices I recommend that you go to family thrift center or Mam's. There's also a church across from Mam's on Blalock that is also very affordable.
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March 2023 by Savannah Morello
Great selection, but no dressing rooms. It’s really too bad
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February 2023 by Joshua Martin
Prices here are way better than goodwill. I always find something every time I go. The staff is always nice.
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November 2022 by Leydi Hernandez
Store is organized but some home decor is way over priced. I found items here that I bought at another thrift store for DOUBLE the price. I will not be coming back, not worth the drive.
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November 2022 by DeJeune R.
Great finds for low prices! I went in there for a winter coat and they had a huge selection!