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March 2024 by Mary Brennan
Redesya it was very patient very professional answered all my questions and help me set everything up
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March 2024 by Carlos Mora Sanchez
Re’Desya was amazing and took care of me immediately. She provided best options for my situation and helped me through the process. Exceptional customer service.
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March 2024 by STEVEN HOANG
Re’Desay was great, was fast and easy to work with to get a new phone
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March 2024 by Zoe Korman (Zkorman97)
Redesya was absolutely amazing. I came in RIGHT when the store opened and was able to be assisted. I didn’t know any passwords and have never had to get a new phone and was able to problem solve through all the issues in a timely manner.
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March 2024 by Manuel Aguilera
Redesya everything was great and officiant, great service and great environment. Highly recommend
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March 2024 by 0myJosh
Everyone here made me feel like I was hanging out my family, especially Redesya she made uprading quick and easy
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March 2024 by Melissa Lykes
Redesya made the process of getting a new phone quick and easy. Great customer service
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March 2024 by Fermin Morel
Worse experience ever. After messing up my account when I was in the store today to pay my device in full to cancel mi line, the rep no even told me the amount, he charges me for the full amount plus my bill, I confirm with customer service that they over charge me $117 that customer service was able to refund me. When I asked for my receipt the rep told me that I'll receive it in my email but the link was not working, I asked him to print it for me and he said to call customer service, I called as directed and customer service told me they are able to print it in the store, I went back with customer service in the line and they asked me why I need my receipt, I told them I need to sell it and they said that if people need proof then they don't trust me or they think I'm a Liar, so unprofessional and Thief, they send me to a corporate location, they told me if the phone said "no sim restrictions " it is because is playoff" when the true is that verizon phone said "no sim restrictions " always for iphones at leastmy phone did since day 1. They lied to me and didn't give me my receipt. It has been a while since I experienced such bad customer service and tricky way to take your money. I asked for a supervisor or manager, and both rep told me there is no manager available for me. I told them if I could let my contact information so someone could reach out to me, they said no.Hopefully, uper management can read this and do something. The lady that assisted me through customer service told me she will file a complaint report to the store, she was in the line all the time and she apologized in the name of verizon for the way they treated me. I keeped my calm and didn't raise my voice. Some people call police if they don't receive a receipt after a purchase, and I didn't, but I was tented to do it.
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March 2024 by Aracely Ventura
I needed a new Phone snd tess helped me out very quickly. He was knowlegable also
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February 2024 by Saul Caballero
Redesya !!! Amazing !!! Quick and fast service in and out !!! Highly recommend this location !!!
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February 2024 by Human resources
Tess helped me and my family's transition to Verizon moce very smoothly and he takes very good care of us.
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February 2024 by Thomas Luper
Redesya best service I've ever had in my life only thing there wasn't food and cocktails
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February 2024 by Donald Dozier
Redesya did a great job today.I was in need and she made sure I didn't leave without a working phone. Thank you so much.
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February 2024 by Andrea Villegas-Shanahan
Redesya was so helpful today! So grateful for the excellent customer service I got. She was ver patient, knowledgeable and friendly. Great experience!
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February 2024 by Matthew Ganczak
Redesya was very helpful and friendly
