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March 2024 by Ramon Rincon
A very poor experience in that the company kept making commitments my vehicle would be ready and then kept pushing the deadline back. There was a lack of communication from the company as to how long it would take to finish. I would not recommend this company as they have shown very poor communication.
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February 2024 by Robert Beard
Oscar was a pleasure to deal with and the service was great. My truck was repaired when Oscar said it would be. Great job to all that were involved
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February 2024 by John Paul Peng
Great quality service—better than any dealership I’ve ever been to. Leo made sure everything was taken care of, and communicated my needs to the insurance company.
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December 2023 by Rodney Chappel
Had to take the time to thank Oscar and his crew for a great job on repairing my car. He told me from the start 2 weeks to completion and literally 2 weeks later on the exact day, it was done and I picked it up. He worked with me on understanding my options with my insurance and even made the call to them himself. The car is running great and in fact with the alignment he did its driving way better than before. Thanks again to all the hard working guys in the front office and in the shop.
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November 2023 by Leon Perkins
I have absolutely no regrets in choosing this place to do my automobile repair. From start to finish, I received the best customer service ever. The one gentleman that stood out the most was Michael Earnest. That guy was extremely knowledgeable and helpful and had possibly the best attitude I've ever encountered period. He kept me updated throughout the process and went above and beyond to make sure I was happy. His kindness and positive energy will always be successful in life. Thank you Michael Earnest for making my experience here a great one. i will highly recommend this place to anyone. !!!!! Go see Michael Earnest, he will take good care of you!!!!
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November 2023 by BJordanSounds
Mike Ernest is truly a God send! I’m so glad I found them he definitely gives over 5 star service! The entire staff was welcoming and they made sure that everything I needed was taken care of! Mike went above and beyond by providing updates of the repairs throughout the process! If anyone ever needs any repairs done I highly recommend going to Veterans Collision! He superseded the expectations I had! Thank you Mike, you’re awesome!!***updateI got my car back and words can’t explain how grateful I am for Mike, he folllowed through with everything he said would happen. Far better service hands down compared to the other shop I had my car fixed with. He made sure the work that should have been fixed the first time was done as well as what the new issues were. I am very excited to have my car back and much more happier to drive than I was previously. Make sure to ask for Mike at Veterans Collison for A1 work! Thank you again!
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November 2023 by J S
BE CAREFUL!! Terrible service. Lying management. Threaten customer. Horrible work and treatment of customers. Be extremely weary of this shop and their deceitful practices. My vehicle was returned via tow truck once due to faulty repairs. BE EXTREMELY CAUTIOUS!!!!
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October 2023 by AL
BEWARE !!!! They told my that door on my car would cost more than 8k , ????? I Called the cops on these thief’s for trying to charge me 800 something for my car being there for technically two days after I didn’t agree to their stupid quote and didn’t sign their stupid contract . These people are racist , scammers but since I called the cops Oscar got scared and brought the price down to 400. If a random tow truck driver brings you to this lot and closes the gate just know that when u call the police you’ve already agreed to paying these idiots 600 dollars literally for your car being in their lot which they’ll will purposely not answer your phone to increase the time and do other stuff to make sure you pay them for an extra day . Don’t be a part of it plz safe yourself . What a bunch of thief’s don’t look at the 5 start comments they are either Hispanic like them and get special treatment or family but if you’re not either of those you have been warned!!!!!!
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October 2023 by justin beckwith
Excellent Service. They called and updated me frequently. Great communication with James and Omar. My car looks beautiful!! Would highly recommend them Rosalie BurlesonServices: Painting
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July 2023 by Executive Fleet
Consumer be ware these people have no ethics, morals or integrity about themselves or their business. Most employees do not speak English and do not understand how to conduct an honest business. This has taught me to never TRUST a tow truck guy to bring your vehicle to a SHOP HE RECOMMENDS! Never sign any paperwork until you have full disclosure of what you are signing!They will manipulate you and tell you one thing with no intentions on doing anything to help their customers, they do not disclose fees up front!They are partners with a towing company Hauling Iron, and receiving kick backs from customers the towing company bring to them! They are running insurance scams. They are billing insurance 3 times the amount needed.Do not bring your car here if you are paying out of pocket!The estimated quote they sent to me was 22k, I took the van to another company and the estimate is only $8500. These guys are all about getting BIG INSURANCE CHECKS and preying on the communities that they work in and that support them! Shady Tree Mechanics is what they call theses type of people where I’m from!The worst customer service EVER!
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June 2023 by TM Graphics
I dont really know how their work is. But what I do know is that I got the work done for half their price the quoted me So for the fact that they are expensive. I gave them 3 stars.
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April 2023 by ShaQuria Evans (7AT8)
Still waiting for my car after 2 months. I'm hoping for the best because at this rate I may as well just buy my rental, sheesh. I hate to call and ask about my vehicle because its usually followed by a deep sigh from whoever picks up and alot of ballet music from sitting on hold while they find the person who is working on it.
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April 2023 by Mario Aguilar
Oscar, was great and his a man of his wordGot my Silverado up and running after an accident and took care of everything for me.
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February 2023 by Daphne Reyes
This place is amazing, they did such a great job on my car after it was crashed. The staff is very understanding and polite. I definitely recommend this place, and I will be going back for any car needs that I have.
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February 2023 by Courtney Williams
I went for a quote for my bumpers. Mike was very knowledgeable and very nice. He took his time to explain things to me. I will be letting them repair my vehicle
