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March 2025 by Joyce Landry
I enjoy this visionworks store. They have a variety of glasses to choose from.
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March 2025 by Miriam kay
Laura was really patient and knowledgeable and made a great suggestion that saved us some money on the UV/progressive additions to the prescription glasses.
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March 2025 by Shelby Easton
Popped in real quick to determine my PD, Vikki was very kind, professional and efficient. I will continue to use Visionworks as my eyeglass provider.
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February 2025 by John Sullivan
Laura was kind and professional. I buy glasses here because of the service. Thank you, John
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February 2025 by Karina Lopez
I can’t thank Vikki enough for her kindness and expertise! She not only helped fix my glasses but also gave me great recommendations. I’m so grateful!
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February 2025 by Tomek Rush
To the gentleman and lady( I’m sorry I cant remember y’alls names) that helped me order my contacts today ( I’m the lady that came in from another location due to bad customer service) THANK YOU BOTH! You both were professional, personable and got me out very quickly! I’m very grateful for your help , maybe you two can teach the other location the correct way to treat customers!
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January 2025 by John Green
Rudy is the best.
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January 2025 by diem chi nguyen
Very nice place, lot of choices. Rudy was very attentive, friendly and informative. Would recommend!
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January 2025 by Joseph Connolly
The woman who operates it was nice to my girlfriend and was quite knowledgeable.
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January 2025 by Richard Fink
Location is good but prices for contacts are unbelievable. The main reason I used them for contacts was to go through insurance without having to file a claim. I think it cost me about the same out of pocket to go through insurance as it would have if I ordered the contacts from another provider and didnt use insurance. And there was an issue with my prescription (which said Acuvue Oasys, even though I wear Oasys Max), so I asked them to order Acuvue Oasys Max contacts and they said no problem. They charged me extra, and I still got Acuvue Oasys contacts (with Hydralux, but not the Max’s that I have used previously and I specifically requested). I would call them to request a refund but doubt it would be worth my time as apparently they do not have a return policy on contacts.
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January 2025 by Danielle Delaney
Worst worst worst experience! I did not feel comfortable getting permanent glasses when I know the prescription is incorrect so I called to cancel the order after I got home and found my old prescription. They weren’t supposed to close for about 15 or so minutes, but no one ever answered. When I called back the next day, the woman who answered the phone gave me an attitude the entire time. She finally said she “refunded” the transaction after interrogating me why I wanted to cancel the order. Two hours later, I received a text from the store saying my order was received and they were making the glasses. I immediately call back and asked her why she didn’t cancel the order. She said she did, but couldn’t explain why I received a text saying she sent it in after it was canceled (I find out later why she was acting shady about it). Almost a week later, the money for the frames and lenses (I have never had to pay over my benefit amount… just insane that they charge so much more- glasses and lenses came out to almost $600) was refunded back to my credit card. Three weeks later, I go online to order contacts. I thought that would give the system ample time for the use of the insurance benefits to return from not buying the glasses. The system still said I used all of my benefits for the year. So the person who “refunded the frames” ended up pushing the order through when we got off the phone to keep my insurance benefits. Super shady business practices. That is on top of the sad selection of frames they had. Very limited color selection and it seemed like all of the rejected frame shapes end up there. You can find much better selections online- colors, shapes styles... If you want to feel comfortable using your insurance benefits without getting ripped off, don’t go into a store- just call the customer service number. You live and you learn.
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January 2025 by m S
excellent customer service,I recommend this place 💯
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December 2024 by Avery Seale
I picked my frames here after my appointment next door at Master Eye Associates. Vikki helped me and she was very friendly and helpful. They have a HUGE selection of frames, which is what I was hoping for. Overall, great experience.
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December 2024 by steven marshall
The employee that worked with me was very , knowledgeable, helpful and kind . She provided clear answers to my questions .
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December 2024 by Gary Putnam
The woman who fitted me for glasses was highly competent, knowledgeable, professional, friendly, and a great listener. She did not make me feel rushed. In a very short time, she zeroed in on the type of frame style, shape, and price range that best suited me. If I were looking for the ideal employee to service customers, I would hire here in a heartbeat.
