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January 2024 by c m
Let’s talk about the pharmacy. My usual Walgreens was out of an urgent medication I needed so I decided to call this one. Bridgette Jacobs, one of the floating pharmacists came to the rescue!! She was able to pull major strings for me to get me my medications. she even called a separate pharmacy to pull everything together so it was super easy for me. She filled my meds in like 20 min I swear! She is a major blessing!! If that was her assigned pharmacy I definitely would switch locations!
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January 2024 by Matt Chapman
One of the only Walgreens that's still open 24/7 and they're even open holiday (including Thanksgiving and Christmas. Selection is what you would expect at Walgreens and the employees are very friendly.
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January 2024 by Raymond Spence
Incompetent. I needed a prescription transferred here and filed a request online. After two days without word, I went by the pharmacy, and they had no idea. They took my information and said to come back the next day. I did, and the employee had no idea that I was told the previous day they’d transfer the prescription. They said they would do it immediately. The next day I called my old pharmacy, and they said Walgreens never contacted them for a prescription transfer. Went to a different Walgreens, and they completed it in 30 minThey also do not answer their phones.
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December 2023 by Diane
Terrible pharmacy! Go anywhere else!!!!!
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December 2023 by Ariel Carpenter
Never thought I’d be reviewing a drugstore but here we are. This location is terrible. The pharmacy wait is consistently long and I’ve been put on hold for extended periods only to be hung up on. The store is also consistently out of normal items; I never manage to walk out with everything I came in for, without exaggeration. There are also frequently folks loitering on the property who make it feel unsafe. Would be embarrassed to work for corporate, because it’s painfully obvious they do not resource their stores. adequately.
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November 2023 by Veronica E.
You will be gouged! Went to get some listerine. This was the only location omw home from work that was open at that hour. The 50oz was $12.49!! You money suckers are robbing the surrounding community with these type of prices. I went to HEB the next day, and purchased THE EXACT SAME PRODUCT for $7.98. Walgreens on Montrose, I kindly request that you go to hades with these prices, please and thank you.
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October 2023 by Rainey H.
Truly the worst pharmacy I've ever visited. So slow. So rude. So unprofessional. I have waited for extended periods of time to get my prescription and can see the techs not working or attending to customer needs.
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September 2023 by Catherine Gilliland
They have left one of my prescriptions open, being processed, unfilled. They are temporarily closed with no explanation and no indication how long that will be. no message on the phone or website to explain when service will return. days, weeks?? This is completely unacceptable. I will be permanently leaving Montrose location.
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August 2023 by Jessica Simons
We had an issue with our room and the Front Desk Agent, Martha, went absolutely above and beyond to correct and assist. Her personable nature and empathy are the biggest asset a management team can have in a person. They should pay her more. She is the type of person who cultivates repeat customers.
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August 2023 by L Coputo
By far THE WORST pharmacy I have EVER been to. Every time I come, there could be ONE person y of me and I find myself waiting 30 minutes. They move so unbelievably slow it’s truly astonishing. The people behind the counter aren’t exactly friendly enough to make up for it. So they lack in speed and in customer service.Countless times have my prescriptions been sent over for hours and they’ve never been ready.Once they gave me the wrong amount and my insurance refused to allow me the extra 30 pills because the pharmacy had shorted it.It’s truly ridiculous.I’m surprised they haven’t had a complete staff change due to how awful it is.
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August 2023 by Chris Tayeh
Maybe the worst Walgreens I’ve ever been too. Staff makes up things, is rude, and tells you co flicking information. Service is terrible
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July 2023 by Brandon Brown
Great employees. Friendly and very helpful. Safe location with store security. Bike rack in front of entrance. They will let you lock it up inside as well.
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July 2023 by Jasmin Muñoz
I tried getting a compound medication for my son and other pharmacies were wanting to get him to take capsules (5 year old). H‑E‑B pharmacy was trying to charge us over $200 but this pharmacy mailed our compounded refrigerated medication right to our door for under $35. Special thanks to Ms. Katrina that followed up and ensured my son had his medication as soon as possible.
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May 2023 by Susanna B.
Do not use drive thru!!! It is the worst. Had to wait 40 minutes in drive thru. I was trapped between 2 cars. Called store ... no one cared. I wish my insurance did not force me to use walgreens
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May 2023 by Skylife I.
Horrible management. The pharmacy is pretty manageable but this manager harassed me even after I told her I was not a person she thought I was and continued to follow me through the store. I'll be taking this up with her upper management.
