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November 2022 by Lisa F.
The pharmacy staff and the cashiers are knowledgeable and super friendly. My issue is with the store's food pantry. I don't know where they store their inventory but everything frozen I have ever purchased there looks like it thawed and refroze/solidified. Ice cream, pizzas....even the candy. I pick up stuff there for the office often and in the last six months everything I've purchased with chocolate - cookies, candy, even Halloween and Christmas candy - the chocolate was melted and solidified or it bloomed. I got a store credit each time but seriously, unless you're picking up a drink, chips or something canned I would avoid getting food there.
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April 2022 by Emilia A.
Its clean & convenient. However, the pharmacy is ...... not the best. Their drive thru service is always different, you never know what they will ask. Sometimes its just your name and DOB, other times an ID is requested, sometimes just your DOB & CC. Its a surprise every time. And trying to get a hold of them, yeah good luck, your best bet is going in person. My meds are on automatic refill however I never get a notification of when they'll be ready, again.. its a surprise(: I called twice and after holding (a lady was nice to say we'll be right with you sir) for 18 minutes, I was hung up on. So just make sure you go in person is all im saying.
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April 2022 by Sheila K.
I LOVE this Walgreens!!! Every time I come to this location, the staff is always friendly, everything is so clean and well-organized, and my experience is amazing. Thank goodness for this alternative to CVS at the W Loop! To the employees...please know that we appreciate your welcoming atmosphere when we visit.
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January 2022 by Jo C.
First off, my appointment was for a FREE flu shot as advertised on the website. I get to the appointment, some staff standing around talking and didn't acknowledge that I was there. After acknowledging me, I was told told it would be $42. Then told me that it is only free with insurance. She kept asking did I want the vaccine after I said yes several times. She called me back up to take the payment and give me the form to fill out instead of giving of giving it to me while I was up there. I waited another 5 minutes when no one else was there. After finally getting my shot. I asked for immunization form then the pharmacist got an attitude. The customer service is piss poor and the lies about free flu vaccine is outrageous. Never again
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December 2021 by Chris Z.
Terrible customer service if you want to get a flu or Covid shot. They will make any excuse not to give it even when the store is empty
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November 2021 by Devin L.
By far the worst experience, they lie when things are going to be ready and the pharmacist yells at her customers. If this was the last pharmacy on earth I wouldn't go here. It's terrible.
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September 2021 by John N.
Hopeless pharmacy. With an appointment and all documentation needed for COVID 19 vaccination, per instructions, the wait time is over an hour from showing up and in the end refused because not carrying my NEW version Medicare Card.
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September 2021 by Jason Z.
I don't think I've seen quite a subpar Walgreens located in a decent neighborhood. I came here to get my COVID vaccine that was scheduled. I show up to the pharmacy counter and there's about 3 very disinterested pharmacists/ techs there that clearly do not want to be there. I tell them that I had an appointment to get my shot and then they look at the time and then tell me to come back in a hour because they are gonna go to lunch. Really dude? This shot takes less than 5 minutes and I already drove out here and you have the gall to tell me to piss off for a hour then drive all the way back? What's the point of evens scheduling anything? Management needs to clean house at this location and find some staff that actually want to work and enjoy being employed.
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February 2021 by David Lam
Wide variety of products include groceries and beer and wine. Staff is always friendly and helpful.
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January 2021 by Kareem T.
All the staff was amazing , the dt was extremely friendly and personable . Made the dentist not feel terrible!
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November 2020 by Bill M.
I lost my job and also my health insurance. During that time, I had to purchase prescription medications so I had to pay out of pocket. Once I got my health care reinstated using COBRA, I filed a claim with my insurance company. They told me that since I paid Walgreens directly, I had to have Walgreens resubmit the charges. Walgreens refused, saying they have policy where they will only do that within 7 days of the original purchase (which is impossible during a transition to COBRA). If you find yourself in a similar situation, you probably want to look to some other pharmacy other that Walgreens.
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November 2020 by Susan Kubiak
Easy in and out. Friendly staff, convenient location
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February 2020 by Hussain
Pharmacy people are extremely rude & uncooperative. They also have Pharmacy completely closed for lunch hour but do not list those hours on google. Never going there again, who knows such unorganized crew might end up filling in wrong prescription.
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February 2020 by Lauren B.
Very rude and unprofessional pharmacy staff. I had a question for the doctor and so she came over and began asking me what my question was without taking me to a more private window. She was very standoffish, unhelpful and un-caring. Basically gave me no information and it almost felt like I had done something wrong. Not friendly at all. You're supposed to feel comfortable when dealing with that stuff.
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January 2020 by Rachel E.
I actually live next to a CVS but still continue to fill Rxs through Walgreens. I usually just swing by the drive-through but had to grab a few things so I actually went inside the store today. I had an arm full of medications because I didn't grab a basket and Sheila ran over to help me carry my items to check out. She was super sweet and attentive. Friendly, but not invasive. I will be making the trip to Walgreens from now on because of her. She really knows what good customer service should look like. A++++
