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February 2024 by Jamal Shah
Customer service is sucks, there is an old lady on register by main entrance she was rude to me, there is another old lady working there for long period of time she is very nice lady but this hispanic one is worse one, i been coming to this walgreens for last 10 years, and never had situation like this, anyways will go to cvs next time!
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February 2024 by José Félix
They don't have a card to pay the rent.
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December 2023 by The Real Zazuu
I enjoy this store during the daytime, but at night, it becomes less appealing. If the store closes at 10 o'clock, I, as a customer, shouldn't be antagonized for entering right before closing time. The staff, positioned by the door, seems to regulate who enters, as if the store isn't still open. The lady with green braids made comments that insulted the fact that I entered right before closing.
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October 2023 by DLOVE
I live next to this place I moved my prescriptions someplace else. Always late and a problem.
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July 2023 by fahed ahmad
Me and my friend were playing with the balls there and she said and I quote “u want a whooping” with tons of attitude
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May 2023 by Robert
The pharmacist and all of the staff at this location are far above average when it comes customer service! We’ve been using them for years and it’s always nice to be able to say hi and I always feel welcome and taken care of. They should be recognized for being so amazing.
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May 2023 by Jasmine
This pharmacy team is the BEST staff I’ve ever come across, and I’ve lived in many states so this is saying a lot. They are very friendly, helpful, and would eventually remember you by name and make you feel welcome each time you go in.One time I had to go overseas and would be without medications for a while if I didn’t my prescription for a longer period than I originally was prescribed for, within the next four hours before I needed to catch a flight, and they managed to get me the vacation override that I needed from my insurance in time and also found me another nearby Walgreens location that could fill the prescription asap as they didn’t have the meds on hand. I was blown away.I’m very happy to remain a regular customer for as long as I live around here.
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May 2023 by Robert Russo
The pharmacist and all of the staff at this location are far above average when it comes customer service! We’ve been using them for years and it’s always nice to be able to say hi and I always feel welcome and taken care of. They should be recognized for being so amazing.
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May 2023 by Carolina Bustos
This Walgreens really needs to step up to par. They will keep you on hold because nobody is in the department (in my instance the photo), just to hang up on you. My husband went in person and they made a whole excuse of how the printer was “jammed” but not once did they EVER mention anything about a jam on the phone. I would have appreciated a heads up to make everyones life smoother. If you come to Walgreens with an expectation, AVOID this location at all cost. The lady worker on duty was very passive to my husband and was talking to him as if he weren’t directly in front of her. Such a sad scenario but unfortunately this is what happens when large corporations do not compensate their employees enough.
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March 2023 by Diana Favela
Called about my online order. Lady who answered transferred me 4 times to the pick up order gentleman. I even hung up and called back & she transferred me for the 5th time and STILL NO ANSWER. I place orders weekly and there's always an issue. I always make sure I edit to show only stock items at the store before I place my order and the substitution but there's always an issue with availability or a coupon. It's ridiculous that I had to be transferred 5 times & I hung up for the 2nd time since all I was doing was wasting my time.
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March 2023 by Mandi Torres
If I can give him less than one star I would the the black guy with dreads was no help and was very rude
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December 2022 by Alanna B
We just got home from a day at the Urgent care with our toddlers. We were there about 2 and a half hours, but it was worth it as usual. The staff are always so friendly and patient with my little ones. I'd like to say thank you to Jana for the electrolyte pops, the girls loved them! I go to these people because they know what they're doing and great with kids!
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December 2022 by T
This is the issue I reported to their website. But first let me say I love the morning crew at this store but at night NO!To Walgreens- Greetings, This is a formal complaint on the staff at the Stella Link@ Braeswood Houston, Texas location. My daughter and I just left your store without our purchase due to the lack of professionalism of the entire staff mainly the male who identified himself as the manager. When we walked in there was a lot of chatter between him and another associate in the photography department. When I looked over the female was caught moving her camera away from the direction of my daughter. She began laughing loud with the manager as if to change the subject. I didn’t want to accuse them so I kept it moving to check out. As we made our way to check out the manager and same lady made their way to check out. I asked the manager could we check out as a customer was having an issue. My daughter noted that there were three people but only one working. The manager said he was the manager and he doesn’t touch a register and he’s proud of it. She said a manager that doesn’t work. She felt he and the lady with the braids were mocking her even though I never mentioned to her what I caught the cashier doing. When we saw the smug attitude we left. Please rectify this issue No one should experience this behavior.
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October 2022 by Tiffiney (Trenae)
Worst I’ve been to. These people never answer the phone. They pick up and place call back on hold. I hate this is the location nearest my residence.
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July 2022 by WG WG
I have been to the store and pharmacy a few times. The store is nice and clean. The pharmacy crews are great!
