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June 2025 by Murietta Cordova
I coupon a lot at various stores and this Walgreens changes their policies each time I try to do deals it feels like. They’re hesitant to give you your paper coupons that print by saying “you’ll get a digital receipt have a great day”.
The store is usually well stocked and isn’t very busy when I go in to coupon because I don’t want to hold up lines or anything but probably won’t be back to this location. With how expensive the world is right now, I need to shop somewhere I can save as much as possible for household essentials
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May 2025 by Amy
This place is ridiculous. You will be on hold for 30+ minutes if you try to call, assuming you don’t give up before then. A stereotypical experience of why these big pharm chains are all trash! Bring back privatized companies that care!!
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May 2025 by Gregg Of Houston
I hate to pile on, but my God! How can a pharmacy be so consistently bad. Must be management that continues to hire techs that don’t care and pharmacists that graduate at the bottom of their class. They don’t answer the phone. They are rude and clueless when you go in person. They consistently don’t have prescriptions that the apps say they do. Will be moving my prescription to another Walgreens.
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April 2025 by K S
I’ve been coming here for years now & each time has been a breeze. I will say if you have to pick up for prescriptions after 5pm be prepared to be in a line full of impatient & rude people. I have seen the cashiers handle each difficult person with respect & patience. I have also had to call the pharmacy due to my clinics errors, and each time the person who answers has been able to help me figure things out & provide me with instructions to help get my prescriptions processed & ready.
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March 2025 by Susan Bowman
Absolutely the worst pharmacy I have ever been to. The pharmacy puts you on hold over and over and over again. Managers don’t seem to care as I’ve talked to them about the issue. If you care about your time and professionalism with your pharmacy, take your business elsewhere. It’s just a warning before starting to use this inefficient place. Never in my life! This one needs to be closed up for good.
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March 2025 by CDM
They’re friendly, but very slow and disorganized. Can’t keep up.. tell you one thing and leave you hanging. Add one full day to timelines for prescriptions. Sure, answer that tweet before helping me. Hahaha! Two stars just because I’m in a good mood today!
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February 2025 by Diane Morrison
This is the worst pharmacy. Waited over an hour for vaccinations appointment that I scheduled online, and ended up walking out and going somewhere else. You're supposed to scan a QR code yo check in but supposedly you still have to check in with an associate.
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January 2025 by Stephanie Edward
I got hung up on 3 times by the pharmacy trying to see if my prescription was ready. When I finally got thru they were so rude
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December 2024 by Miriam Zaga
I been here with all family for all prescriptions since 1984. I Had NEVER complain. I thing when is a lot of people or maybe a bad customer thats when people at other side fill and act bad some times we had to be moore patient
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April 2024 by Renee T.
I just went into this Walgreens and a mean old lady with blonde hair working at the cash register refused to let me and my service dog in to use the the restroom. I told her he was registered and his vest was on the way but she was to hard hearted and wouldn't let my dog stay in the store. Never coming here again.
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April 2024 by No Name
Front attendant was rude
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March 2024 by Kathleen Ann “Kathy” Lawler
When I call the pharmacy at this store I already know it's going to be a 45 min to an hour project. After you win the lottery and get past the auto phone thing, (choose the option "something else") and are actually connected to the pharmacy with real humans, do they actually pick it up? No, they do not. They automatically place you on hold without saying a word. And in five minutes or so they SOUND like it's being answered (you can hear the store) but they just put you on hold again! And they do this over and over and over. Never saying a word. The other day I waited for 38 minutes (and 6 Hold placements) and when they finally answered and I told her about the wait, SHE HUNG UP ON ME! I wasn't yelling, or mistreating her in any way. Elizabeth (who I think works in the evenings) is the worst tech there. She is short tempered, rude and disrespectful.When I called to speak to the pharmacist one time, after waiting for 45 freaking minutes and I asked him to explain the treatment of customers and ridiculous wait, and HE hung up on me!!! This man is supposed to be a professional. I was/am stunned. Hang UP on a customer?????The female pharmacist, I think her name is Lauren, is WONDERFUL. She sincerely cares about her patients, and will go out of her way to help you. She is professional, personable, and nice to deal with. The other techs seem nice enough. The girls who work during the day are usually nice and helpful. It just takes sooooo lonnnng to get to a person. I understand busy but - 45 minutes???It is disconcerting though that, when going in to pick up a prescription that you have been told is ready, they "can't find it." They have piles of prescription bags EVERYWHERE. On the shelves, on all flat surfaces, on the counters, on the FLOOR. I have faced this problem at least twice in the past two months. And so they have to fill it again.How do they do that? If it's been run through the insurance already they must have to cancel that RX and refill it. But what do they then do with the "lost" rx? Obviously they aren't going to continue to look for it right then if they give up and refill it. How can they POSSIBLY have any legitimate control over their inventory? And this has happened with narcotic rx's, too! I can clearly see a scenario where those potentially don't make it back into inventory.And NOW, I just got off the phone with the pharmacist (Lauren) who informed me that they no longer have free delivery! AND they will charge a $5.00 delivery fee PER PRESCRIPTION even if you are having 8 delivered in one bag!!! I am disabled. I can't afford that. And I can't get in to the store without great difficulty and cost. (And no, I don't know anyone who could pick them up for me. I just moved here from out of state.) I have no choice as they are in-network.This is appalling treatment by money grubbing execs at "corporate." They were supposed to deliver my prescriptions today. Yesterday they said it was free delivery. TODAY it's not.GO TO WALMART OR CVS OR AMAZON BUT DON'T USE WALGREENS!
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February 2024 by lyna hong
This is based off an experience with a sales associate, Linda. I came into the store after seeing some people online purchasing candy on sale. I stopped by this location and noticed that the pricing did not match so i grabbed two bags and asked if they could be priced checked. One bag was 90% off and the other was regular price. I was curious to see if the other two flavors that I did not grab were on sale but when I came back to the cashier to ask if she can price check I was immediately scolded and was told that she couldn't keep price checking and that she would get in trouble. She also then told me that price were marked on shelves and I replied and told her I only asked for pricing because they actually are not marked correctly because they were ringing up 90% off and one other flavor was not on sale. When I left I asked another associate who was actually the manager if it was true about price checking and he responded that she needed to use her mobile device to check the pricing and not the register. If price checking is such an issue then maybe they can add self checkout registers or price checking machines like CVS.
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December 2023 by P Wymes
Absolutely the worst customer service. I spoke to pharmacist for 15 mins after prescription was sent over. They assured me they had the requested prescription and it would be filled in an hour. I go to pickup prescription the next morning. They said they don't have the medicine in stock. They refused to apologize or acknowledge the pharmacist's previous lies. They were very rude and apathetic. The employees here are very unhappy people. I had to call many pharmacies to locate the medicine. Stay away from this location. If they can't even accurately understand their own inventory how can they be trusted to fulfill prescriptions safely????
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November 2023 by Jessica Stafford
Just called to check if they had a certain medication in stock. First, you have to go through the automated system, which will do whatever it can to keep you from speaking to a human. Then I waited on hold for 5 minutes. Someone picked up; I explained the situation, and she said she'd check. Back on hold for another 5 minutes and then HUNG UP ON. Terrible customer service. I don't know why all the Walgreen's seem so terrible around here; the grocery store and independent pharmacies are much better.
