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July 2025 by Erika Scott
Great service and had a urgency to get my medicine done
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June 2025 by Max Wagner
Please stop hanging up on me. This is my third time calling the pharmacy THIS AFTERNOON. I wait on hold for 40-50 minutes. Someone picks up, says “okay hold on a second” then they put me on hold and then hang up on me. Then when I call back I go right back to the bottom of the list.
Is the hold button REALLY that hard?
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May 2025 by Carole Caesar
I was very sad when my former Walgreens on Jones Road closed.
Now, I am afraid this Walgreen’s is not going to make it. Sadly, the supply location near Dallas is not prompt in sending the medications for refills.
I run out of medication frequently. I am afraid the supply station is killing my beloved Walgreen’s
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April 2025 by B Q
Terrible service. Came to pick up script that was called in two days prior. Prescription was not ready; was told to come back in 30 minutes. Came back the next day and script still not ready.
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February 2025 by Leah Christie
Mike is a total professional
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December 2024 by Maria Hernandez
I absolutely love this store. The staff is amazing. I am a weekly shopper here and Audrey is always amazing when I come in. Everyone is so helpful and everything is so clean.
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August 2024 by Lorisa Hyraj
Best pharmacy service I have ever had!
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July 2024 by Ralph Buller
I took my mom to this location to pick up her meds, and at 9:30 in the morning the doors were locked and the drive thru windows was closed because the speaker was not working. So, we were not able to pick up her meds even though the store should be open at 7:00 and the pharmacy at 9:00. I drove my mom home and she called the pharmacy. First they told her that the doors were open even though there were several other people that could not access the store at the same time we went. Then they said they could not ship her meds to her home without charging a fee. This is the worst customer experience that I have witnessed in a while. IF YOU CHOOSE TO DO BUSINESS HERE BEWARE OF AUDREY. She was rude and dismissive of my mom while refusing to make any kind of accommodation to fix their store's problem.
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July 2024 by Santor Chezres
They have a bunch of kids working there and the kids are rude both young man are rude and they roll eyes, the manager was MS Bee she wasn’t there and the store was a mess
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June 2024 by Miss M
The techs are kind but the head pharmacist (short white woman, redish/orange hair) is rude and unpleasant. I waited for directions in regards to my meds and she told me to "follow the directions." Very unprofessional.
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June 2024 by Xavier Johnson
They didn’t want to put money on my card
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June 2024 by PePe Le Pew
I moved to Katy. Man I miss Joseph.
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June 2024 by Ryan Piper
Needed passport photo. No camera, not helpful waited forever
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April 2024 by Shae Morgan
Great store, good customer service but the pharmacy is so slow its crazy. It always takes so long just to pick up my medication at this location.
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March 2024 by Jannet Loureiro
I came to pick up my prescription and the employee stated he couldn’t find it, he then proceeded to tell me that he found it that it will be ready in an hour that they will call me and let me know as soon as it’s ready, I’m here 4 days later since I never received the call and have been waiting for 30 minutes to be helped for them to tell me that I will have to wait an additional 15 minutes because my prescription is not ready when it was supposed to after a week
