Walgreens is a pharmacy and retail store that offers affordable prices, a wide variety of products, and frequent deals. Customers appreciate the friendly and helpful customer service, with staff members like Kelly and Dawn receiving special praise for their kindness, helpfulness, and willingness to go above and beyond. One customer shared that Kelly assisted with complex prescription issues, contacted providers, and worked to resolve costly medication problems, which made a big difference. The pharmacy staff is described as courteous, quick to respond, and supportive, creating a positive experience for customers. Some reviews mention initial frustrations, such as being put on hold or having difficulty with new employees, but overall, the staff's professionalism and helpful attitude stand out. Customers also note the convenience of Walgreens' hours and drive-up window. Many appreciate the attentive service, including account updates and insurance management. Overall, Walgreens is seen as a dependable place with caring employees who make each visit a pleasant experience.
