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September 2023 by Juan Felipe Franco
Great Job of the manager, he was super efficient despite the line, great vibe and attitude from the staff with all the costumers.
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August 2023 by Amariss W.
Atm would not take my cash, went inside, 2 tellers. One chose to count Dow her drawer while I was still in line and the othe teller assisted another customer. I asked for a manager as I'd been waiting over 15 min to make a deposit with only one person in front of me. The woman locking the door said she couldn't help because "it's not her branch" when I asked for a manager she refused and said she's in the restroom. The teller, Tamera who helped me was actually very nice and polite.
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May 2023 by Kuba Freeman
It's the worst Wells Fargo Bank branch I've ever been to. no line, but workers seem like they don't wanna work. only one teller working, and she is supper slow chatting with drive through customers. Associate came to check but couldn't help. And when I asked for help, she said I have to wait or use ATM. no customer service at all ???
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May 2023 by Becca T.
This is the most incompentantly ran Wells Fargo that I have ever been to. Please get better staff that are equipt to run the bank and take care of clients needs. There is nothing but bad attitudes here and I can see why the ratings are so low. Good luck.
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May 2023 by Brian Boyter
Are you a former carnival janitor with a substance abuse problem? Do you live under a bridge and have a second grade education? If so, you probably qualify to be a manager at this branch location. Terrible service, bad attitudes and unintelligible speech are hallmarks of this gem in the heart of the heights.
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May 2023 by Brian B.
Uneducated, garbage manager, terrible service, revolving door staff. Unless you're depositing your $14 Wendy's paycheck, they'll slap an 8 day hold on it, and refuse to lift it. If you have adult money, and conduct adult business, go anywhere else. Anywhere.
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April 2023 by Elia Ramirez
Customer service acts like they don't want to help you. So slow. Maybe they should have more people work. Ask how they are no response. They could at least say ok and then not speakHorrible.
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April 2023 by Tuan Dang
I normally go to the Wells Fargo closer to myHouse to deposit money. I ended up going to the Wells Fargo closer to work in Taylor st. I went inside like I normally do to deposit money and the manager told me I can go outside to deposit my money in the atm. I was already inside and in line, where I feel safer, but she just directed me outside as if she didn’t want me to bother them inside. This is the worst experience I’ve ever had with a bank.
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April 2023 by Sakib Sobhan
Came to drive through to make a deposit, I sent out the cash, deposit slip, my id and the debit card. Had to wait a minute and the teller came on the mic and said “YES”!!!!! No greeting nothing, I had to say and let her know I came here to make a deposit. I guess this branch new team
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March 2023 by Vanessa Moreno
Terrible! Been waiting in line forever, only one bank teller working and literally has not assisted anyone in line. Where are the the employees on a Monday? Why is there only one person working in this bank???
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March 2023 by william h
I literally came in to get some quick information regarding my account and have been waiting 30 mins and only one person has been helped since!! Is there a manager who actually helps the tellers or other personnel while actively working here? I've been a Wells Fargo account holder for more than 15+ years and never have I seen such customer service before
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March 2023 by Zheng Z.
This place is So slow, lowers the quality of customer service for Wells Fargo Go to another location
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February 2023 by MARISSA ZAMORA (Marsy)
We decided to visit location today because the location on fulton is closed but I come to the sawyer location and let me tell I arrived at 3:05 to be exact to just find myself in a whole nightmare waited to withdrawal some cash for one hour here its 4:02 and after asking people to back up and a person in front of me could not leave because they could not leave because the bank hadher information poor woman she woman please send more tellers to this bank and this is not the first time we have issues with this location
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February 2023 by Steve Botsford
You would think with all the bad reviews they would do something. I have to wait at least 30 minutes every time I need to get into my safe deposit box. They literally have two people running this bank. The people are nice but the Managment obviously does not care about customer service!
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February 2023 by Haider Al Azzawi
Second time there.... only one teller for the front and the back. She trys her best but wow only one!! Long waits
