This Wells Fargo location has closed

235 W 20th St, Houston TX 77008

About Wells Fargo Bank

Wells Fargo Bank in Houston offers personalized attention and empowering everyday banking with self-service tools. Customers praise the exceptional service provided by the bank's associates. At the 20th Street branch in the Heights, Associate Personal Banker Lateshia Higgins went above and beyond to assist a customer dealing with complex estate matters. Lateshia demonstrated compassion and care, taking the time to ensure the issues were resolved. Customers describe her as a "tremendous asset" and "an angel sent from heaven." New account openings are also a positive experience, with Sergio providing professional and helpful service. The branch's convenient location, with an outdoor ATM and in-person tellers, is appreciated, though customers are advised to be cautious at the ATM. Overall, the bank receives high marks for its kind and wonderful staff who provide exceptional service. Ashley, another associate, is praised for her positive attitude and efficiency, even during long wait times. Customers feel well-supported in achieving their financial goals at this Wells Fargo Bank location.